Itinerary Client Comments


We have just returned from the holiday of a lifetime. Thanks to Bridgette and Aleisha of Experience New Zealand Travel we had sixteen days of marvellous travel experiences. The accommodation, the tourist experiences, down to the organisation of our rental car and our travel itinerary was completed to perfection. With all of the extra information supplied we were also able to benefit from local knowledge of additional experiences to enjoy while we travelled from point to point. Both Bridgette and Aleisha were very responsive to any enquiries we made. We will be returning to NZ as there are so many other things to see and do in your beautiful country, and we will definitely be asking Experience New Zealand Travel to do the organising for us.

James and Mary, Australia, March 2017

We used ‘Experience Travel (ET)’ for both our Australia and New Zealand tours. We were initially impressed with their suggested itineraries and the attention to detail. Our thoughts were that Kiwi’s should know what to look for when choosing sites and accommodation plus should there be any issues they would be easy to contact for advice. This was not required as everything went according to plan during our stay in NZ. ET interpreted our requirements correctly and were spot on with their tour/excursion recommendations. We would have no hesitation in recommending ET to anyone planning a similar holiday in NZ.

Gillian and Keith, USA, February 2017

We just returned from our NZ trip last night and are still overwhelmed with the beauty and the diversity of the NZ landscape and scenery. The tour was planned by Experience New Zealand travel in a perfect manner and all our requests and suggestions had been taken into account. The communication was outstanding. Reply to our many Emails never took longer than 24 h. Their tour itinerary was perfect up to the smallest details. Travelling times, distances, recommended clothing for the individual trip had been true and perfect almost up to the minute. Also recommendations for alternative sightseeing or dining were very helpful to us. A big thanks to Aleisha Forsyth who took care of our trip from day one. She was very responsive, kind and friendly and the person who makes a real difference to any other travel organizer we have been working with in the past.

Norbert and Karin, Thailand, February 2017

Experience New Zealand took the time to listen, understand and research properties that suited our needs in the locations we nominated and were very prompt in coming back to us with options and suggestions and availability. Extra suggestions of activites and restaurants all well researched and the ones we tried all of great success. I would definietly use them again and everyone just MUST include Christchurch in their itineraries.

Ron and Debra, Australia, February 2017

Experience New Zealand was amazing to work with (especially Aleisha)! They were able to make recommendations of fun and exciting activities; they graciously worked with my many requests for updates and changes without complaint. I had an amazing vacation and I believe that Experience NZ had everything to do with that. I will absolutely use their services again and highly recommend to everyone that is looking at a NZ vacation!

Carolyn, USA, February 2017

For two couples traveling together, you put together a wonderful itinerary. Beyond all our expectations. New Zealand is an amazingly scenic country; almost to the point of sensory overload. Every day something wonderful unfurled before our eyes. The single engine plane flights between Queenstown and Milford Sound on our last full day were the crescendo that I can't imagine will ever be outdone. Food was excellent (well done, interesting and creative) in even the most out of the way locations. The "wrong" side driving (yes, we are Americans), coupled with the one lane bridges, including the one I believe in Greymouth that we shared with train tracks, added greatly to the fun.

Steven, Cathy, Mark & Ann, USA, February 2017

The service provided to us by Experience New Zealand was second to none. Our agent , Aleisha, was truly professional and took time to understand our likes and dislikes. This resulted in a wonderful itinerary which was exciting, practical and highly memorable. We will definately recommend Experience New Zealand to anybody looking for help in building a tour of this wonderful country.

Brian and Viv, United Kingdom, February 2017

Service was excellent. If you convey the level and type of activity. They can fit the trip very professionally. For the short time we were in New Zealand, we experienced a bit of all culture thanks to good prior planning by the team. Waterfalls, agriculture, oceans, wildlife, Maori culture, volcanoes and the city. Excellent combination.

Paul and Michele, USA, February 2017

My wife and I visited New Zealand with our best friends, and Rachel and Experience New Zealand did a great job getting us the best accommodations and activities possible. She worked through various challenges including dealing with 2 different couples, and recent earthquakes and fire damage causing last minute activity and accommodation rebookings, and last minute requests. I can’t imagine having the same quality 3 week road trip that we had trying to make all of the required reservations and logistics. I totally recommend Experience New Zealand for anyone wanting a superb experience.

Malcolm and Carolyn, USA, February 2017

We just returned from a fantastic trip to New Zealand arranged for us by Rachel at Experience New Zealand Travel. We had a wonderful time and every step of our trip was coordinated to maximize our time and experiences along the way. The trip that Rachel put together for us exceeded our expectations on every level. The itinerary was well designed and took us to many national parks which is what we were most interested in seeing. Rachel had recommended a variety of accommodations ranging from downtown luxury hotels to remote lodges to a quaint B and B. They were all exceptional in their own way and made the trip even more fun. We were very impressed with the level of customer service Rachel provided to us while we were planning our trip and also while we were in New Zealand. We had to make some revisions to our plans over the months we were working with Rachel and she handled those quickly and efficiently, suggesting good alternatives when needed. She is extremely responsive, usually getting back to us within minutes or within the hour. We appreciated working with an agent located in New Zealand as she seemed to have a very good grasp of the quality of services available to us. We highly recommend Rachel and Experience New Zealand if you are planning a trip to this fantastic country!

Denise and Milan, USA, February 2017

ExperienceNZ took the hard work out of planning our holiday – but more than that they helped us discover a great number of interesting places and activities that really matched our needs. Some of the activities were not ones we normally choose and each time we were delighted to have experienced something new.

Ken and Christine, United Kingdom, January 2017

We just got back from our Experience New Zealand-planned honeymoon (two weeks in the South Island) and had a fantastic time! Shannon and Rachel were both very knowledgeable and easy to work with - very quick to respond to questions or requests for alternative options! We got all the materials we needed at our first car rental pick up place, as they instructed, and it was smooth sailing from there! We had one weather-related change to make in our itinerary and Rachel was very helpful in getting that through. Thanks so much!

Jessica and Christian, USA, January 2017

We LOVED our trip to New Zealand. It is an absolutely stunning country with great food and very nice people. Traveling with 3 young children (ages 2 through 8), we relied on Experience New Zealand Travel to recommend age appropriate activities and comfortable accommodations for our family. We could not have been happier with everything. They were super responsive and the activities suggested were perfect for us. We felt like we had enough activities planned but also enough down time for the kids to relax and enjoy the amazing accommodations we were booked. We would love to do another trip to New Zealand one day and will definitely use Experience New Zealand Travel again.

Polsky Family, USA, December 2016

This is our second trip to NZ arranged by ExperienceNZ and once again they did a wonderful job. Their expertise in listening to clients’ needs and coming up with a holiday to match is first rate. Thank you again!

Holden Family, Hong Kong, December 2016

Experience New Zealand helped me plan one of the largest trips I've taken and the first solo trip on my own. Dealing with them was amazingly stress and trouble free. All my questions and concerns were addressed clearly and made me feel confident that my trip was planned according to the detailed itinerary that was presented to me before I left. As for the trip itself, it was spectacular! New Zealand is a beautiful and gorgeous country that I will definitely be going back to visit when I can. Between the the LOTR and Hobbit places to visit, brilliant scenic views, and super friendly New Zealanders (or Kiwis), my experience has definitely been an unforgettable one!

Andrea, USA, December 2016

Overall my family and I are very satisfied with Experience NZ Travel for providing an excellent and optimized NZ campervan holidays for my 12 days family vacation. The Holiday Parks locations fit very well to the attractions and driving routes. The restaurant and activity recommendations are super useful which helped me narrow down a few choices to research and decide. The refund of canceled activities was processed very fast. We are fortunate to have engaged with Experience NZ Travel and we are happy to refer your service to our friends ;-)

Jerry and Family, Singapore, December 2016

Many thanks for all your help; you made the arranging a 1 month holiday tour a simple exercise and really valued your help to find places we would never have done ourselves...

Brendan and Family, UK, December 2016

We were very impressed with the quality of service provided to us. The trip experience was exactly what we were expecting from our honeymoon. Rachel was terrific throughout the process and addressed our all concerns and questions very promptly. She planned our trip perfectly and as per our demands and made sure to address all the things in our checklist.

Tisha and Varun, India, November 2016

Bridgette's attention to our requests made all the difference. She arranged an itinerary that fitted our interests and abilities and we arrived at our accommodations confident that we were expected. The activities were perfect for us with on-time pick ups and departures and we had enough free time to explore some things that were not on the itinerary but were on the suggested stop list that was provided with our packet. I'd recommend Experience New Zealand to anyone interested in visiting New Zealand.

Mike and Laurel, USA, October 2016

Since watching Lord Of The Rings 15 years ago, I fell in love with both the films and scenery. I have dreamed of visiting New Zealand both the North and South island since then and thought now was the time. I came across Experience New Zealand Travel via internet search as all the tours I was looking at were either for 18 to 30 year olds or over 50s. Nothing was available for those in their mid to late 30s. I was so glad that I came across this ENZT and Bridgette who was my agent was amazing. I told her what I wanted to do and where I wanted to visit and the next day she sent me a 2 week itinerary for me to go through. Everything was perfect and I gave her a few tweaks to do which she made with no hesitation. Once agreed, she organised all my travel within New Zealand, accommodation and activities. Once I arrived at my first hotel, there was a welcome pack from Bridgette with everything I needed for my trip. My holiday was so well organised that all I had to do was enjoy myself. :-) It really was a dream come true and much more. Hobbiton was my highlight and both Mount Cook Village and Queenstown were breath-taking and out of this World. I would highly recommend Experience New Zealand Travel. Thank you Bridgette. You really did an amazing job.

Danielle Nadal, UK, October 2016

Just arrived home from an amazing holiday on the North Island. Thanks to Bridgette everything went smoothly, and we got to see and do everything we wanted and much more. I would recommend Experience New Zealand Travel as they have the know how and experience to make any holiday a wonderful and memorable experience.

Kerrie and Brian, Australia, October 2016

Experience New Zealand met all of our travel needs and provided us with excellent recommendations. They fully met and often exceeded our travel plans. Shannon was a great communicator and worked hard to meet all of our travel needs.

John and Fran, Canada, October 2016

Letting Experience NZ help us plan our honeymoon was such a wonderful experience. It was stress free and a joy to work with them. They have helped us create some incredible memories that we will hold on to forever. Thank you Experience NZ for such a breathe takingly beautiful trip!

Matt and Michelle, USA, October 2016

Had a memorable time. Bridgette did a great job on all the organizing & would use her again in a heartbeat. Actually contemplating another family holiday to Queenstown in June 2017 & would be using Bridgette again. Many thanks for a great way to celebrate our 31st Wedding Anniversary & my sister & her husbands’ 50th birthdays.

Paul and Julie, Australia, September 2016

Thanks Bridgette for your promptness and professionalism. You were always most accommodating no matter how many times we changed our minds. Fell in love with New Zealand and it definitely won’t be our last trip.

Andrew and Marianne, Australia, August 2016

My husband and I have travelled all over Asia and New Zealand was by far our favourite trip yet, all thanks to Rachel and Experience New Zealand Travel. Our trip went seamlessly due to all the pre-planning completed by their team and we will definitely be recommending their service to our family and friends visiting New Zealand! Thank you again, Libby and John.

Libby and John, USA, August 2016

Rachel was very patient, responsive and helpful despite the many changes I've made during the planning of our trip to NZ. Our final detailed itinerary , vouchers, pamphlets was so comprehensive! Everything was well planned , all you have to do is enjoy your vacation. The post travel follow up was also a surprise! Rachel even refunded our money since our fly/cruise trip to Milford sound was cancelled due to severe weather! All I can say was wow! Highly recommended company and please ask for Rachel, she'll definitely take care of you! Thanks for the wonderful memories experience NZ!

Ariel, Maria and Bridget , USA, July 2016

ENZ designed the perfect trip to match our interests. Easy process, efficient communication, unforgettable experience!! would use again in the future.

Maria, Jorge and Andrea, USA, June 2016

We truly had a memorable trip to South Island and like to thank Rachel from Experience New Zealand for it. After few emails, she knew the kind of itinerary we wanted and customized it for us. She and Experience New Zealand team is very reliable and dependable – esp when New Zealand weather can be unpredictable. Thank you Rachel and Experience New Zealand team. We have covered most part of South Island…..we will come back again for other parts of New Zealand. And when we do, we know who to call. THANKS.

Kum and Muru, Rogan and Aarthi , Singapore, June 2016

Aleisha gave us a glimpse of what my family will experience prior to our first travel to New Zealand through the excellent assistance she provided in preparing and accommodating most of my request. My husband and I were highly impressed by the detailed personalized itinerary with clear instructions on our accommodation, activities and transfers. My family had a most memorable experience in New Zealand and my children rated it a perfect 10! Rachel also provided a superb post travel experience. I will definitely recommend experiencenz to my family and friends.

Leslie, Carlo, Joshua and Paulo, Singapore, June 2016

Rachel at Experience New Zealand Travel was the most helpful and sweet person to work with! Her attention to detail and organization made planning the trip stress free! She thought of small details and worked the timing of everything on our itinerary! Truly could not have done this without her! New Zealand is such a beautiful place, we will visit again, and when we do, we will use ENZT!

Lisa, Gary, Amanda and Ava, USA, May 2016

We took a punt and let Experience New Zealand Travel arrange our trip. So glad we did. It felt like an organised tour but we were fully independent and could do as we wanted. All tour suggestions we took up were wonderful. Accommodation was excellent with a range of styles (B&B, hotels, motels). Thoroughly enjoyed our trip. Written itinerary including suggestions during our drives was wonderful. Thank you Bridgette for organising our trip.

Nadene and Steve, Australia, March 2016

We had a fantastic trip and thoroughly enjoyed the experience. Made us want to come back again. The arrangements were first class and we would recommend Experience New Zealand to our friends.

Tony and Pamela, UK, March 2016

Our New Zealand trip consisted of 9 different stops (and 9 different hotels) all throughout the North and South Island. This could have been a logistical nightmare to plan, but Rachel made our entire trip-planning process effortless and enjoyable. After hearing that we wanted an active, adventure-filled trip, Rachel suggested the perfect activities, including the Tongariro Alpine Crossing, a Fox Glacier Helihike, and an overnight cruise on the Milford Sound. The travel packet she prepared for us contained tons of valuable information on recommended restaurants, attractions, and hikes to break up our drives from town to town. We were incredibly impressed with all of our accommodations -- centrally located, comfortable, and all with stunning views of the NZ landscapes we came to see! It was a trip of a lifetime, thanks in large part to Rachel's on-point recommendations.

Jennifer and Daniel, USA, March 2016

Despite our request for a number changes and alterations, Bridgette was always helpful and very responsive. The itinerary was well planned and the documentation comprehensive. Most impressed by the welcome pack on arrival and the followup emails both upon arrival and our return to home. Would have no hesitation in recommending to anyone who wants to go on an ‘organised’ tour but with a personal feel. Memories are nothing but positive.

Mark and Annette, Australia, March 2016

From the first conversation we had with Experience NZ about planning our holiday touring the South Island, we felt they understood our interests. We have just finished our 14 day holiday and I can say they absolutely nailed it! We will definitely be using them to plan our next holiday to discover the North Island.

Bruce and Cheryl, Australia, February 2016

Our holiday was superbly organised by Shannon whose patient exploration of possible locations and experiences and then efficiently arranging them into a comprehensive operable programme was outstanding, the only limitation was our available time in the country. We offer an unqualified recommendation of Experience New Zealand Travel.

Tim and Lorraine, USA, February 2016

This was our second trip to NZ with experienceNZ.com and the second was every bit as good as the first and lived up to our expectations. Having had a conversation on the ‘phone prior to booking, Bridgette summed us up well and booked some really good and varied accommodation and experiences. It suits us well to have everything pre-booked and largely pre-paid and makes the journey so much easier and thoroughly enjoyable. NZ is our sort of place!

Judy and Andy, United Kingdom, February 2016

Planning a big vacation half a world away can be a daunting task. I was hesitant at first working with a travel agency in a foreign country, all via email, not knowing if they were a reputable company. We invested a considerable amount of money in this trip and there was always a little bit of doubt and uncertainty that it would all come together as planned. When we arrived at our Auckland hotel, we had a very large packet of information waiting for us, and any remaining doubt about Experience New Zealand melted away. The packet was amazing; it had all of our booking confirmations and payment vouchers, an incredibly detailed itinerary including recommended restaurants, additional activities, directions, and when to call to confirm our bookings, a driving map of New Zealand with recommended routes, our ferry tickets, and additional helpful information. There was also a very large envelope full of activity brochures for all the areas we were visiting. Everything was so professional, organized and detailed. All of our accommodations were just amazing, with very pleasant surprises along the way. I cannot say enough about Experience New Zealand; Rachel Strahl was our agent and she was very attentive, professional, helpful, and a pleasure to work with. Our 3-week trip was absolutely perfect in every way; I’m already thinking of our next trip and will not hesitate to contact Experience New Zealand again.

Jennifer and Raymond, USA, February 2016

New Zealand is a most wonderful place to visit for a holiday full of amazing sights and things to do. There is plenty of information on trips and accommodation available from the internet and other sources for visitors to plan the outline of their own trips , but it is valuable having the advice and support of Experience NZ who can suggest places to eat, stay and visit based on their own experience and their clients' recommendations. Their package of information including vouchers, maps, leaflets, all neatly following your own itinerary is a valuable element of their service.

Barry and Lesley, United Kingdom, February 2016

Experience NZ Travel provided my mother and I with 3 weeks of very diverse interesting culture, nature and accommodation throughout both islands. Visiting with an older person I was aware that bungee jumping was not for Mum! But zooming down sand hills was! Aleisha from ENZT was in tune with our intended itinerary and suggested wisely. Our women’s masters hockey team won the Gold medal at the NZ Masters Games in Dunedin so we had exceptionally excellent NZ experiences! Ann

Ann and Marian, Australia, January 2016

We were very impressed by this travel company's personal service and follow through. During the planning process, Rachel our travel agent spent considerable time discussing our objectives, our personal needs and a variety of accommodation / activity options. Our travel company worked with our requests and provided an itinerary that was reasonable in terms of logistics while within initial budget; we later requested upgrades and they were able to make reservations despite of short notice. After arrival in Auckland everything was lined up in such a systematic way that we didn't had to worry about anything. All the stay were superb - wasn't one that we didn't thoroughly love. Would like to mention about the place we stayed in Punakaiki - The prefect stranger, one of the best place we ever stayed in. We can't thank you enough for organizing such a amazing trip Rachel .. It was the best vacation we ever had. You did a great job and please continue to do it. Will definitely recommend to my friends traveling to New Zealand.

Anishek and Salonee, India, January 2016

Rachel was amazing helpful and knowledgeable in booking our NZ holiday. It was really great booking with someone with local knowledge and who is eager to make suggestions and help out.

Andrew and Deborah , Australia, January 2016

It was a leap of faith to invest so much in an online travel booking and we were very relieved to discover that Experience New Zealand is indeed real. Shannon did a superb job of organising a fabulous family holiday for seven of us to celebrate special birthdays in 2016. Shannon paid amazing attention to detail especially as one member of our group uses a wheelchair. We found New Zealanders extremely friendly. Having our itinerary and bookings prepaid with all vouchers neatly organised and ready to use left more free time to relax and enjoy ourselves. Thanks so much Shannon.

Jayne and Family, Australia, January 2016

ENZ was an irreplaceable help to us in planning our three week trip in NZ. All arrangements matched our hopes. There are so many alternatives in accommodation and activities that it would be really time consuming to plan and book all by yourself. And you might not get what you actually want without the local knowledge that ENZ has. The information package that you get is also of great help while you travel, and we appreciated that our personal wishes of walking tracks in certain places were clearly included in the package as a separate document, very handy. ENZ has a helpline that you can call any time which is very reassuring when travelling in a foreign country. Our contact person in ENZ was Aleisha, and she was very helpful also while we were traveling. When we had some alterations to our travelling plans she was in contact with us and also informed the motel on our behalf. We had a feeling that we are well taken care of. A huge thanks to Aleisha!

Liisa and Teppo, Spain, January 2016

We had a wonderful experience in our almost 3 week trip booked through Experience New Zealand. I would highly recommend their services. The country was all we expected and more. The natural beauty is incredible. Accommodations were excellent.

Marie and William, USA, December 2015

This was my first time hiring a travel agent to help book and organize our travel through a foreign country. The information package provided to us was very informative and was nice to know that if there were any issues along our way, we could rely on an experienced agent to help make things as smooth as possible.

Tom and Abbie, USA, December 2015

Our family just had an amazing trip to NZ, with help from Shannon, who is knowledgeable, efficient, thorough and responsive. She made sure all the details were well planned, down to dinner reservations during Christmas holidays. The tours she recommended, Heli Hike, Milford sound cruise/kayak/underwater observatory and glowworm cave, are all memorable experience, and the tour providers are the best we had seen, organized and pleasant and truly enjoy their work.

Sharon and Family, Thailand, December 2015

Shannon was wonderful, always available to help. She was extremely knowledgeable and was able to suggest so many different activities to tailor the trip to exactly what we were looking for. Loved the additional suggested activities to do outside of the scheduled ones and the hints on where to stop along the way while driving. Whole trip was seamless due to her organization. We absolutely loved our visit and would definitely use them again if we came back to NZ.

Jennifer and Family, Japan, December 2015

Thanks to Shannon for making our first ever visit to NZ a memorable and fantastic one. Her service, attention to detail and responsiveness truly deserve a 10 out of 10.

Akash and Family, Australia, December 2015

Thanks for a wonderful experience in your beautiful country. Everything went smoothly and as planned. We had a marvelous time and a memorable experience.

Saba and Family, India, December 2015

Aleisha, you were very informative and helpful. We enjoyed your assistance before and during our trip. We hope to visit New Zealand again one day.

Irwan and Family, Indonesia, December 2015

A well planned trip, perfect accommodation arrangements, accurate and very informative itinerary, details of all possible hiking trains, view points etc. No surprises. Saddly we were short on time .

Ajay and Family, Kenya, December 2015

I came to know Experience New Zealand Travel by a friend’s recommendation. I should say engaging them to plan our trip has been one of the best decision I made! They are organized, thorough, considerate, and always timely in replying to my enquiries. Ms. Bridgette Jowett has been such a great help in selecting activities and accommodations fit our expectation. The company is so knowledgeable of what should be seen in NZ surprised me and made our first trip memorable. I will surely return to NZ and Experience New Zealand will definitely be the one I turn to for my trip arrangement!

Samantha, Singapore, December 2015

I got to know about Experience New Zealand Travel through the internet. I didn't had a single contact in New Zealand but all credit to Bridgette, she made my journey really worth it. She was very good in coordinating through daily mails, prompt replies, keeping everything transparent. She did a great job in managing everything on time. I would highly recommend Experience NZ to all my friends who have plans to visit New Zealand in future. Thank you Bridgette !

Abhishek, India, December 2015

Shannon was so helpful in helping us plan the Rotorua portion of our trip. NZ was but one week out of our entire trip, and the North Island half of that week. Plus, our dates were ever-changing. Shannon was so accommodating and informative, helping us choose an awesome multi-adventure day that included mountain biking, whitewater rafting, lunch, kayaking and hot springs. Each part was simply great, and the sum total was fantastic. This was the perfect choice. Shannon listened to what our likes were and suggest the perfect tour for us. We received excellent, courteous and helpful service from Shannon. I am sure we will return to New Zealand, and plan to use Experience New Zealand for our next travel itinerary. I highly recommend Experience New Zealand, and Shannon in particular. She is awesome!!

Ken and Stephanie, USA, December 2015

We had a very good experience booking through Experience New Zealand Travel. They are very professional and handle your planning very methodically. I had never visited NZ before but Aleisha made it very simple for me. Based on our interest we told her about places we wished to visit and our expectations in terms of accommodation. The accommodation selected by Aleisha were very nice and as per our expectations. She replies to emails very promptly and is very helpful. You must plan your travel with Experience New Zealand Travel.

Gaurav and Deepika, India, December 2015

Upto the mark. Keep it up. Highly satisfied.

Anjan and Family, Singapore, December 2015

The service was outstanding. We were able to communicate during our trip and make last minute changes. Highly recommended.

Marc and Reese, USA and Australia, November 2015

Rachel provided us with an itinerary which included everything we wanted to see and do in New Zealand, and the experiences themselves went above and beyond our expectations. It will always be a magical time we look back on, as the trip even ended in our engagement! I couldn’t think of a more beautiful place for it to have happened. (in Milford Sound!) Thank you so much for giving us an unforgettable holiday in the most beautiful country!

Emma and Paul , Canada, November 2015

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