"Excellent service throughout keeping you up to date with any last minute changes i.e. just before we were to leave for our trip received a message to say Tranzalpine was cancelled but arranged for us to be on coach which takes about same time so did not cause any problems with our other arrangements. Overall only six days during our four month world trip, one of only a few great memories and a wish to go back in the future using the same company."
Ann and Neil, USA
"Experience New Zealand did an excellent job planning our trip. They asked and listened to our goals and preferences and built an itinerary to meet our needs. It made our trip so easy and enjoyable. New Zealand is beautiful. Highly recommend a trip to New Zealand, planned by Experience New Zealand."
Lynn and Paul, USA
"As seasoned customers of destination country travel agents, we rank Rachel and the Experience New Zealand Travel team as the best we have experienced, (and we have had some exceptional agents over the years!) We highly recommend using Experience New Zealand Travel."
Stephanie and John, Australia
"Our trip was phenomenal! I have never had a more relaxing vacation, it was completely effortless. Our agent did all the work of identifying activities, lodging, and creating a schedule. We were presented a detailed itinerary and with each day we would flip the page and it would tell us what we needed to do (if we had to call and confirm something, or where to meet a guide) and we would just show up and go on one adventure after another. She followed up with us when we arrived home and when I mentioned that one of the activities had been canceled due to weather (cloud cover preventing helicopter from taking off) she took care of everything to process the refund immediately. We didn't have to do a thing, submit any paperwork, or keep track of following up. I can't imagine trying to put together a trip on our own, it would have taken endless hours and frustration. This was honestly the best vacation we've ever taken. New Zealand is a must see."
Lisa and Nilam, USA
"I would highly recommend Experience New Zealand to anyone who's planning for their first visit to NZ. They provide high quality, excellent service with efficiency and attention-to-detail. The itinerary is very comprehensive and exceeds our expectations. They were also very efficient in resolving an issue with a booked property. Thank you, Aleisha!"
June and Family, China
"Rachel delivered a fantastic roster of hotels and events for our group to enjoy. She was a pleasure to work with and assisted us throughout the trip to flex things when weather made one of our scheduled events impossible to attend on the originally planned date. Great organization!"
Gordon and Shannon, USA
"Rachel was extremely easy to work with and did a great job of preparing us for our trip. We did not have a full appreciation of how well she did her job until we arrived. All of our accommodations were beautiful, and our activities were well planned. Rachel took the time to make sure everything we wanted to do and might like to do was within close proximity to our hotels. We had a rental car but only used it really to drive from hotel to hotel. All of our activities, shopping, and dinning were always a short walk away. Our vacation was very low stress allowing us to focus on the beauty of the country and the friendliness of its people. We will definitely be recommending Rachel and Experience New Zealand Travel to our friends!"
Nathan, Erica, Elena and Kellen, Thailand
"I could not have come close to putting this amazing trip together like the way Rachel Alder did for us. Our small family of three loved every minute of NZ and Experience New Zealand met all our expectations as it was our family’s first time visiting. Most of our tour guides was enthusiastic, friendly and knowledgeable. We especially enjoyed Gunn from Nomad Safaris, Scott West from Wanaka bike tours and James (pilot) from Air Milford. They were so pleasant and fun to be around. We loved the detailed itinerary and just having the hassle of planning taken out of our vacation made it even more special. Rachel was accommodating and catered to our every needs. NZ is truly a wonderful country to visit. It was refreshing to feel a sense of camaraderie among New Zealanders. We are already thinking of visiting again!"
Carrie, Christopher and Oliver, China
"My husband and I have just returned from a fabulous 32-day self-drive holiday in New Zealand. Everything – accommodation, hire car, activities – were pre-booked by Aleisha from Experience New Zealand Travel. We thoroughly enjoyed everything and had no problems throughout. Aleisha’s communications with us were excellent and we knew exactly where we were going and what we were doing every day. We really loved it all and would highly recommend Experience New Zealand Travel."
Leigh and Peter Australia
"Great service! Aleisha was helpful and able to accommodate our budget and what types of activities we wanted to do. She was prompt with her responses and getting our accommodations and activities set up. When we arrived in New Zealand our welcome package included everything we needed for the trip—vouchers, itinerary, maps, and brochures for other activities (these were helpful in planning for days where we otherwise had nothing booked)."
Rebecca and Joseph USA
"Experience New Zealand was amazing! My wife and I came to New Zealand for our honeymoon in March 2018. We started the planning process back in September thinking that would be enough time, only to find that a lot of places were already booked up, as well as the fact that we had no idea what all we should or wanted to do on top of it. After talking to some US agencies and basically being told our budget was too low for them to even look at anything, we started to feel a little discouraged, but we continued to do research and came across Zicasso (who got us to Experience New Zealand). From the start of the process to the end, Experience New Zealand was amazing. They not only saved us time and money, but the extreme pressure and stress of trying to figure out what we should do. They were able to fit in almost everything we had on our list of what sounded exciting to us (we were thinking we could only do a couple given our budget), and with their organization and laying everything out in the itinerary for us, we had nothing to worry about once we arrived except to just follow the instructions for each day and enjoy! The value and experience is hands down worth it and we would highly recommend!"
Lenny and Emily USA
"We thoroughly enjoyed working with Experience New Zealand Travel. They put together a fabulous 11-day itinerary of key sites in the North and South Islands, tailored to our interests and tastes. The hotels were great, all the arrangements were smooth, efficient, and on time, and we had the trip of a lifetime. Couldn’t be happier with their service and cost was also very reasonable. Highly recommend this company!!"
Thomas and Judy, USA
"My wife and I were recommended Experience NZ travel by Zicasso. I worked with Rachel Alder and Rachel helped plan out the most memorable NZ holiday for me and my wife. The hotel recommendations were great, they were all centrally located and had fantastic views. Rachel helped us pick the right tour activities for me and my wife. The private Hobbiton tour, the Te Puia cultural experience, Waimangu Volcanic valley, Waitomo glow worm caves were a great experience. The Milford Sound airplane and nature cruise were spectacular. The Heli Hike at Franz Josef was both spectacular and amazing and these memories will long be in our minds.
Rachel paid attention to every little detail, provided excellent service and ensured my wife and I had a truly memorable 2 week holiday."
Arindam and Anandita, USA
"We were very satisfied with everything. Not only it matched well with our preferences (accommodations, activities …) but also the follow-up, provided materials and organization were very useful."
Alexandra and Francois-Xavier, Hong Kong
"From the questions before beginning the plan to the communication during planning to the exceedingly thorough emailed itinerary and even more thorough packet we received upon arriving in Christchurch, the service was honestly the best I’ve ever received from any travel agent. The choices for lodging, transportation and activities met or exceeded all expectations. Experience New Zealand is my permanent travel agent for anything touching New Zealand."
Clarkston, Cari and Davis, USA
"Our Honeymoon in New Zealand prepared by the Experience New Zealand team was absolutely sensational. The accommodation choices were great, and our days were jam packed with activities that were perfectly suited to us. The team’s ability to overcome the obstacles created by the earthquake and subsequent road closures was fantastic. We still got to enjoy swimming with the dolphins in the magical town of Kaikoura. A honeymoon to remember for the rest of our lives…"
Jack and Jessica, Australia
"We have just returned from the holiday of a lifetime. Thanks to Bridgette and Aleisha of Experience New Zealand Travel we had sixteen days of marvellous travel experiences. The accommodation, the tourist experiences, down to the organisation of our rental car and our travel itinerary was completed to perfection. With all of the extra information supplied we were also able to benefit from local knowledge of additional experiences to enjoy while we travelled from point to point. Both Bridgette and Aleisha were very responsive to any enquiries we made. We will be returning to NZ as there are so many other things to see and do in your beautiful country, and we will definitely be asking Experience New Zealand Travel to do the organising for us."
James and Mary, Australia
"We used ‘Experience Travel (ET)’ for both our Australia and New Zealand tours. We were initially impressed with their suggested itineraries and the attention to detail. Our thoughts were that Kiwi’s should know what to look for when choosing sites and accommodation plus should there be any issues they would be easy to contact for advice. This was not required as everything went according to plan during our stay in NZ. ET interpreted our requirements correctly and were spot on with their tour/excursion recommendations. We would have no hesitation in recommending ET to anyone planning a similar holiday in NZ."
Gillian and Keith, USA
"We just returned from our NZ trip last night and are still overwhelmed with the beauty and the diversity of the NZ landscape and scenery. The tour was planned by Experience New Zealand travel in a perfect manner and all our requests and suggestions had been taken into account. The communication was outstanding. Reply to our many Emails never took longer than 24 h. Their tour itinerary was perfect up to the smallest details. Travelling times, distances, recommended clothing for the individual trip had been true and perfect almost up to the minute. Also recommendations for alternative sightseeing or dining were very helpful to us. A big thanks to Aleisha Forsyth who took care of our trip from day one. She was very responsive, kind and friendly and the person who makes a real difference to any other travel organizer we have been working with in the past."
Norbert and Karin, Thailand, February 2017
"Experience New Zealand took the time to listen, understand and research properties that suited our needs in the locations we nominated and were very prompt in coming back to us with options and suggestions and availability. Extra suggestions of activites and restaurants all well researched and the ones we tried all of great success. I would definietly use them again and everyone just MUST include Christchurch in their itineraries."
Ron and Debra, Australia, February 2017
"Experience New Zealand was amazing to work with (especially Aleisha)! They were able to make recommendations of fun and exciting activities; they graciously worked with my many requests for updates and changes without complaint. I had an amazing vacation and I believe that Experience NZ had everything to do with that. I will absolutely use their services again and highly recommend to everyone that is looking at a NZ vacation!"
Carolyn, USA, February 2017
"For two couples traveling together, you put together a wonderful itinerary. Beyond all our expectations. New Zealand is an amazingly scenic country; almost to the point of sensory overload. Every day something wonderful unfurled before our eyes. The single engine plane flights between Queenstown and Milford Sound on our last full day were the crescendo that I can't imagine will ever be outdone. Food was excellent (well done, interesting and creative) in even the most out of the way locations. The 'wrong' side driving (yes, we are Americans), coupled with the one lane bridges, including the one I believe in Greymouth that we shared with train tracks, added greatly to the fun."
Steven, Cathy, Mark & Ann, USA, February 2017
"The service provided to us by Experience New Zealand was second to none. Our agent , Aleisha, was truly professional and took time to understand our likes and dislikes. This resulted in a wonderful itinerary which was exciting, practical and highly memorable. We will definately recommend Experience New Zealand to anybody looking for help in building a tour of this wonderful country.
Brian and Viv, United Kingdom, February 2017
"Service was excellent. If you convey the level and type of activity. They can fit the trip very professionally. For the short time we were in New Zealand, we experienced a bit of all culture thanks to good prior planning by the team. Waterfalls, agriculture, oceans, wildlife, Maori culture, volcanoes and the city. Excellent combination."
Paul and Michele, USA, February 2017
"My wife and I visited New Zealand with our best friends, and Rachel and Experience New Zealand did a great job getting us the best accommodations and activities possible. She worked through various challenges including dealing with 2 different couples, and recent earthquakes and fire damage causing last minute activity and accommodation rebookings, and last minute requests. I can’t imagine having the same quality 3 week road trip that we had trying to make all of the required reservations and logistics. I totally recommend Experience New Zealand for anyone wanting a superb experience."
Malcolm and Carolyn, USA, February 2017
"We just returned from a fantastic trip to New Zealand arranged for us by Rachel at Experience New Zealand Travel. We had a wonderful time and every step of our trip was coordinated to maximize our time and experiences along the way.
The trip that Rachel put together for us exceeded our expectations on every level. The itinerary was well designed and took us to many national parks which is what we were most interested in seeing. Rachel had recommended a variety of accommodations ranging from downtown luxury hotels to remote lodges to a quaint B and B. They were all exceptional in their own way and made the trip even more fun.
We were very impressed with the level of customer service Rachel provided to us while we were planning our trip and also while we were in New Zealand. We had to make some revisions to our plans over the months we were working with Rachel and she handled those quickly and efficiently, suggesting good alternatives when needed. She is extremely responsive, usually getting back to us within minutes or within the hour. We appreciated working with an agent located in New Zealand as she seemed to have a very good grasp of the quality of services available to us. We highly recommend Rachel and Experience New Zealand if you are planning a trip to this fantastic country!
Denise and Milan, USA, February 2017
"ExperienceNZ took the hard work out of planning our holiday – but more than that they helped us discover a great number of interesting places and activities that really matched our needs. Some of the activities were not ones we normally choose and each time we were delighted to have experienced something new.
Ken and Christine, United Kingdom, January 2017
"We just got back from our Experience New Zealand-planned honeymoon (two weeks in the South Island) and had a fantastic time! Shannon and Rachel were both very knowledgeable and easy to work with - very quick to respond to questions or requests for alternative options! We got all the materials we needed at our first car rental pick up place, as they instructed, and it was smooth sailing from there! We had one weather-related change to make in our itinerary and Rachel was very helpful in getting that through. Thanks so much!"
Jessica and Christian, USA, January 2017
"We LOVED our trip to New Zealand. It is an absolutely stunning country with great food and very nice people. Traveling with 3 young children (ages 2 through 8), we relied on Experience New Zealand Travel to recommend age appropriate activities and comfortable accommodations for our family. We could not have been happier with everything. They were super responsive and the activities suggested were perfect for us. We felt like we had enough activities planned but also enough down time for the kids to relax and enjoy the amazing accommodations we were booked. We would love to do another trip to New Zealand one day and will definitely use Experience New Zealand Travel again.
Polsky Family, USA, December 2016
"This is our second trip to NZ arranged by ExperienceNZ and once again they did a wonderful job. Their expertise in listening to clients’ needs and coming up with a holiday to match is first rate. Thank you again!"
Holden Family, Hong Kong, December 2016
"Experience New Zealand helped me plan one of the largest trips I've taken and the first solo trip on my own. Dealing with them was amazingly stress and trouble free. All my questions and concerns were addressed clearly and made me feel confident that my trip was planned according to the detailed itinerary that was presented to me before I left.
As for the trip itself, it was spectacular! New Zealand is a beautiful and gorgeous country that I will definitely be going back to visit when I can. Between the the LOTR and Hobbit places to visit, brilliant scenic views, and super friendly New Zealanders (or Kiwis), my experience has definitely been an unforgettable one!
Andrea, USA, December 2016
"Overall my family and I are very satisfied with Experience NZ Travel for providing an excellent and optimized NZ campervan holidays for my 12 days family vacation. The Holiday Parks locations fit very well to the attractions and driving routes. The restaurant and activity recommendations are super useful which helped me narrow down a few choices to research and decide. The refund of canceled activities was processed very fast. We are fortunate to have engaged with Experience NZ Travel and we are happy to refer your service to our friends ;-)
Jerry and Family, Singapore, December 2016
"Many thanks for all your help; you made the arranging a 1 month holiday tour a simple exercise and really valued your help to find places we would never have done ourselves..."
Brendan and Family, UK, December 2016
"We were very impressed with the quality of service provided to us. The trip experience was exactly what we were expecting from our honeymoon. Rachel was terrific throughout the process and addressed our all concerns and questions very promptly. She planned our trip perfectly and as per our demands and made sure to address all the things in our checklist."
Tisha and Varun, India, November 2016
"Bridgette's attention to our requests made all the difference. She arranged an itinerary that fitted our interests and abilities and we arrived at our accommodations confident that we were expected. The activities were perfect for us with on-time pick ups and departures and we had enough free time to explore some things that were not on the itinerary but were on the suggested stop list that was provided with our packet.
I'd recommend Experience New Zealand to anyone interested in visiting New Zealand."
Mike and Laurel, USA, October 2016
"Since watching Lord Of The Rings 15 years ago, I fell in love with both the films and scenery. I have dreamed of visiting New Zealand both the North and South island since then and thought now was the time. I came across Experience New Zealand Travel via internet search as all the tours I was looking at were either for 18 to 30 year olds or over 50s. Nothing was available for those in their mid to late 30s. I was so glad that I came across this ENZT and Bridgette who was my agent was amazing. I told her what I wanted to do and where I wanted to visit and the next day she sent me a 2 week itinerary for me to go through. Everything was perfect and I gave her a few tweaks to do which she made with no hesitation. Once agreed, she organised all my travel within New Zealand, accommodation and activities.
Once I arrived at my first hotel, there was a welcome pack from Bridgette with everything I needed for my trip. My holiday was so well organised that all I had to do was enjoy myself. :-) It really was a dream come true and much more. Hobbiton was my highlight and both Mount Cook Village and Queenstown were breath-taking and out of this World.
I would highly recommend Experience New Zealand Travel.
Thank you Bridgette. You really did an amazing job."
Danielle Nadal, UK, October 2016
"Just arrived home from an amazing holiday on the North Island. Thanks to Bridgette everything went smoothly, and we got to see and do everything we wanted and much more. I would recommend Experience New Zealand Travel as they have the know how and experience to make any holiday a wonderful and memorable experience. "
Kerrie and Brian, Australia, October 2016
"Experience New Zealand met all of our travel needs and provided us with excellent recommendations. They fully met and often exceeded our travel plans. Shannon was a great communicator and worked hard to meet all of our travel needs."
John and Fran, Canada, October 2016
"Letting Experience NZ help us plan our honeymoon was such a wonderful experience. It was stress free and a joy to work with them. They have helped us create some incredible memories that we will hold on to forever. Thank you Experience NZ for such a breathe takingly beautiful trip!"
Matt and Michelle, USA, October 2016
"Had a memorable time. Bridgette did a great job on all the organizing & would use her again in a heartbeat. Actually contemplating another family holiday to Queenstown in June 2017 & would be using Bridgette again.
Many thanks for a great way to celebrate our 31st Wedding Anniversary & my sister & her husbands’ 50th birthdays.
Paul and Julie, Australia, September 2016
"Thanks Bridgette for your promptness and professionalism. You were always most accommodating no matter how many times we changed our minds. Fell in love with New Zealand and it definitely won’t be our last trip. "
Andrew and Marianne, Australia, August 2016
"My husband and I have travelled all over Asia and New Zealand was by far our favourite trip yet, all thanks to Rachel and Experience New Zealand Travel. Our trip went seamlessly due to all the pre-planning completed by their team and we will definitely be recommending their service to our family and friends visiting New Zealand! Thank you again, Libby and John. "
Libby and John, USA, August 2016
"Rachel was very patient, responsive and helpful despite the many changes I've made during the planning of our trip to NZ. Our final detailed itinerary , vouchers, pamphlets was so comprehensive! Everything was well planned , all you have to do is enjoy your vacation. The post travel follow up was also a surprise! Rachel even refunded our money since our fly/cruise trip to Milford sound was cancelled due to severe weather! All I can say was wow! Highly recommended company and please ask for Rachel, she'll definitely take care of you! Thanks for the wonderful memories experience NZ!"
Ariel, Maria and Bridget , USA, July 2016
"ENZ designed the perfect trip to match our interests. Easy process, efficient communication, unforgettable experience!! would use again in the future. "
Maria, Jorge and Andrea, USA, June 2016
"We truly had a memorable trip to South Island and like to thank Rachel from Experience New Zealand for it. After few emails, she knew the kind of itinerary we wanted and customized it for us. She and Experience New Zealand team is very reliable and dependable – esp when New Zealand weather can be unpredictable. Thank you Rachel and Experience New Zealand team. We have covered most part of South Island…..we will come back again for other parts of New Zealand. And when we do, we know who to call. THANKS."
Kum and Muru, Rogan and Aarthi , Singapore, June 2016
"Aleisha gave us a glimpse of what my family will experience prior to our first travel to New Zealand through the excellent assistance she provided in preparing and accommodating most of my request. My husband and I were highly impressed by the detailed personalized itinerary with clear instructions on our accommodation, activities and transfers. My family had a most memorable experience in New Zealand and my children rated it a perfect 10!
Rachel also provided a superb post travel experience. I will definitely recommend experiencenz to my family and friends.
Leslie, Carlo, Joshua and Paulo, Singapore, June 2016
"Rachel at Experience New Zealand Travel was the most helpful and sweet person to work with! Her attention to detail and organization made planning the trip stress free! She thought of small details and worked the timing of everything on our itinerary! Truly could not have done this without her! New Zealand is such a beautiful place, we will visit again, and when we do, we will use ENZT!"
Lisa, Gary, Amanda and Ava, USA, May 2016
"We took a punt and let Experience New Zealand Travel arrange our trip. So glad we did. It felt like an organised tour but we were fully independent and could do as we wanted. All tour suggestions we took up were wonderful. Accommodation was excellent with a range of styles (B&B, hotels, motels). Thoroughly enjoyed our trip. Written itinerary including suggestions during our drives was wonderful. Thank you Bridgette for organising our trip."
Nadene and Steve, Australia, March 2016
"We had a fantastic trip and thoroughly enjoyed the experience. Made us want to come back again. The arrangements were first class and we would recommend Experience New Zealand to our friends."
Tony and Pamela, UK, March 2016
"Our New Zealand trip consisted of 9 different stops (and 9 different hotels) all throughout the North and South Island. This could have been a logistical nightmare to plan, but Rachel made our entire trip-planning process effortless and enjoyable. After hearing that we wanted an active, adventure-filled trip, Rachel suggested the perfect activities, including the Tongariro Alpine Crossing, a Fox Glacier Helihike, and an overnight cruise on the Milford Sound. The travel packet she prepared for us contained tons of valuable information on recommended restaurants, attractions, and hikes to break up our drives from town to town. We were incredibly impressed with all of our accommodations -- centrally located, comfortable, and all with stunning views of the NZ landscapes we came to see! It was a trip of a lifetime, thanks in large part to Rachel's on-point recommendations. "
Jennifer and Daniel, USA, March 2016
"Despite our request for a number changes and alterations, Bridgette was always helpful and very responsive. The itinerary was well planned and the documentation comprehensive. Most impressed by the welcome pack on arrival and the followup emails both upon arrival and our return to home. Would have no hesitation in recommending to anyone who wants to go on an ‘organised’ tour but with a personal feel. Memories are nothing but positive."
Mark and Annette, Australia, March 2016
"From the first conversation we had with Experience NZ about planning our holiday touring the South Island, we felt they understood our interests. We have just finished our 14 day holiday and I can say they absolutely nailed it! We will definitely be using them to plan our next holiday to discover the North Island.
Bruce and Cheryl, Australia, February 2016
" Our holiday was superbly organised by Shannon whose patient exploration of possible locations and experiences and then efficiently arranging them into a comprehensive operable programme was outstanding, the only limitation was our available time in the country. We offer an unqualified recommendation of Experience New Zealand Travel."
Tim and Lorraine, USA, February 2016
"This was our second trip to NZ with experienceNZ.com and the second was every bit as good as the first and lived up to our expectations. Having had a conversation on the ‘phone prior to booking, Bridgette summed us up well and booked some really good and varied accommodation and experiences. It suits us well to have everything pre-booked and largely pre-paid and makes the journey so much easier and thoroughly enjoyable. NZ is our sort of place!"
Judy and Andy, United Kingdom, February 2016
"Planning a big vacation half a world away can be a daunting task. I was hesitant at first working with a travel agency in a foreign country, all via email, not knowing if they were a reputable company. We invested a considerable amount of money in this trip and there was always a little bit of doubt and uncertainty that it would all come together as planned. When we arrived at our Auckland hotel, we had a very large packet of information waiting for us, and any remaining doubt about Experience New Zealand melted away. The packet was amazing; it had all of our booking confirmations and payment vouchers, an incredibly detailed itinerary including recommended restaurants, additional activities, directions, and when to call to confirm our bookings, a driving map of New Zealand with recommended routes, our ferry tickets, and additional helpful information. There was also a very large envelope full of activity brochures for all the areas we were visiting. Everything was so professional, organized and detailed. All of our accommodations were just amazing, with very pleasant surprises along the way. I cannot say enough about Experience New Zealand; Rachel Strahl was our agent and she was very attentive, professional, helpful, and a pleasure to work with. Our 3-week trip was absolutely perfect in every way; I’m already thinking of our next trip and will not hesitate to contact Experience New Zealand again."
Jennifer and Raymond, USA, February 2016
"New Zealand is a most wonderful place to visit for a holiday full of amazing sights and things to do. There is plenty of information on trips and accommodation available from the internet and other sources for visitors to plan the outline of their own trips , but it is valuable having the advice and support of Experience NZ who can suggest places to eat, stay and visit based on their own experience and their clients' recommendations. Their package of information including vouchers, maps, leaflets, all neatly following your own itinerary is a valuable element of their service."
Barry and Lesley, United Kingdom, February 2016
"Experience NZ Travel provided my mother and I with 3 weeks of very diverse interesting culture, nature and accommodation throughout both islands. Visiting with an older person I was aware that bungee jumping was not for Mum! But zooming down sand hills was!
Aleisha from ENZT was in tune with our intended itinerary and suggested wisely.
Our women’s masters hockey team won the Gold medal at the NZ Masters Games in Dunedin so we had exceptionally excellent NZ experiences!
Ann and Marian, Australia, January 2016
"We were very impressed by this travel company's personal service and follow through. During the planning process, Rachel our travel agent spent considerable time discussing our objectives, our personal needs and a variety of accommodation / activity options. Our travel company worked with our requests and provided an itinerary that was reasonable in terms of logistics while within initial budget; we later requested upgrades and they were able to make reservations despite of short notice.
After arrival in Auckland everything was lined up in such a systematic way that we didn't had to worry about anything. All the stay were superb - wasn't one that we didn't thoroughly love. Would like to mention about the place we stayed in Punakaiki - The prefect stranger, one of the best place we ever stayed in.
We can't thank you enough for organizing such a amazing trip Rachel .. It was the best vacation we ever had. You did a great job and please continue to do it.
Will definitely recommend to my friends traveling to New Zealand.
Anishek and Salonee, India, January 2016
"Rachel was amazing helpful and knowledgeable in booking our NZ holiday. It was really great booking with someone with local knowledge and who is eager to make suggestions and help out."
Andrew and Deborah , Australia, January 2016
"It was a leap of faith to invest so much in an online travel booking and we were very relieved to discover that Experience New Zealand is indeed real. Shannon did a superb job of organising a fabulous family holiday for seven of us to celebrate special birthdays in 2016. Shannon paid amazing attention to detail especially as one member of our group uses a wheelchair. We found New Zealanders extremely friendly. Having our itinerary and bookings prepaid with all vouchers neatly organised and ready to use left more free time to relax and enjoy ourselves. Thanks so much Shannon.
Jayne and Family, Australia, January 2016
"ENZ was an irreplaceable help to us in planning our three week trip in NZ. All arrangements matched our hopes. There are so many alternatives in accommodation and activities that it would be really time consuming to plan and book all by yourself. And you might not get what you actually want without the local knowledge that ENZ has. The information package that you get is also of great help while you travel, and we appreciated that our personal wishes of walking tracks in certain places were clearly included in the package as a separate document, very handy. ENZ has a helpline that you can call any time which is very reassuring when travelling in a foreign country. Our contact person in ENZ was Aleisha, and she was very helpful also while we were traveling. When we had some alterations to our travelling plans she was in contact with us and also informed the motel on our behalf. We had a feeling that we are well taken care of. A huge thanks to Aleisha!"
Liisa and Teppo, Spain, January 2016
"We had a wonderful experience in our almost 3 week trip booked through Experience New Zealand. I would highly recommend their services. The country was all we expected and more. The natural beauty is incredible. Accommodations were excellent."
Marie and William, USA, December 2015
"This was my first time hiring a travel agent to help book and organize our travel through a foreign country. The information package provided to us was very informative and was nice to know that if there were any issues along our way, we could rely on an experienced agent to help make things as smooth as possible. "
Tom and Abbie, USA, December 2015
"Our family just had an amazing trip to NZ, with help from Shannon, who is knowledgeable, efficient, thorough and responsive. She made sure all the details were well planned, down to dinner reservations during Christmas holidays. The tours she recommended, Heli Hike, Milford sound cruise/kayak/underwater observatory and glowworm cave, are all memorable experience, and the tour providers are the best we had seen, organized and pleasant and truly enjoy their work."
Sharon and Family, Thailand, December 2015
"Shannon was wonderful, always available to help. She was extremely knowledgeable and was able to suggest so many different activities to tailor the trip to exactly what we were looking for. Loved the additional suggested activities to do outside of the scheduled ones and the hints on where to stop along the way while driving. Whole trip was seamless due to her organization. We absolutely loved our visit and would definitely use them again if we came back to NZ."
Jennifer and Family, Japan, December 2015
"Thanks to Shannon for making our first ever visit to NZ a memorable and fantastic one. Her service, attention to detail and responsiveness truly deserve a 10 out of 10."
Akash and Family, Australia, December 2015
"Thanks for a wonderful experience in your beautiful country. Everything went smoothly and as planned. We had a marvelous time and a memorable experience."
Saba and Family, India, December 2015
"Aleisha, you were very informative and helpful. We enjoyed your assistance before and during our trip. We hope to visit New Zealand again one day."
Irwan and Family, Indonesia, December 2015
"A well planned trip, perfect accommodation arrangements, accurate and very informative itinerary, details of all possible hiking trains, view points etc. No surprises. Saddly we were short on time ."
Ajay and Family, Kenya, December 2015
"I came to know Experience New Zealand Travel by a friend’s recommendation. I should say engaging them to plan our trip has been one of the best decision I made! They are organized, thorough, considerate, and always timely in replying to my enquiries. Ms. Bridgette Jowett has been such a great help in selecting activities and accommodations fit our expectation. The company is so knowledgeable of what should be seen in NZ surprised me and made our first trip memorable. I will surely return to NZ and Experience New Zealand will definitely be the one I turn to for my trip arrangement!"
Samantha, Singapore, December 2015
"I got to know about Experience New Zealand Travel through the internet. I didn't had a single contact in New Zealand but all credit to Bridgette, she made my journey really worth it. She was very good in coordinating through daily mails, prompt replies, keeping everything transparent. She did a great job in managing everything on time. I would highly recommend Experience NZ to all my friends who have plans to visit New Zealand in future. Thank you Bridgette !"
Abhishek, India, December 2015
"Shannon was so helpful in helping us plan the Rotorua portion of our trip. NZ was but one week out of our entire trip, and the North Island half of that week. Plus, our dates were ever-changing. Shannon was so accommodating and informative, helping us choose an awesome multi-adventure day that included mountain biking, whitewater rafting, lunch, kayaking and hot springs. Each part was simply great, and the sum total was fantastic. This was the perfect choice. Shannon listened to what our likes were and suggest the perfect tour for us. We received excellent, courteous and helpful service from Shannon. I am sure we will return to New Zealand, and plan to use Experience New Zealand for our next travel itinerary. I highly recommend Experience New Zealand, and Shannon in particular. She is awesome!!"
Ken and Stephanie, USA, December 2015
"We had a very good experience booking through Experience New Zealand Travel. They are very professional and handle your planning very methodically. I had never visited NZ before but Aleisha made it very simple for me. Based on our interest we told her about places we wished to visit and our expectations in terms of accommodation. The accommodation selected by Aleisha were very nice and as per our expectations. She replies to emails very promptly and is very helpful. You must plan your travel with Experience New Zealand Travel."
Gaurav and Deepika, India, December 2015
"Upto the mark. Keep it up.
Anjan and Family, Singapore, December 2015
"The service was outstanding. We were able to communicate during our trip and make last minute changes. Highly recommended."
Marc and Reese, USA and Australia, November 2015
"Rachel provided us with an itinerary which included everything we wanted to see and do in New Zealand, and the experiences themselves went above and beyond our expectations. It will always be a magical time we look back on, as the trip even ended in our engagement! I couldn’t think of a more beautiful place for it to have happened. (in Milford Sound!) Thank you so much for giving us an unforgettable holiday in the most beautiful country!"
Emma and Paul , Canada, November 2015
"We were more than pleased with the itinerary that Rachel put together for us. The package for us was very professional, full of information above what we expected to receive, with travel times, distances, contacts for accommodation, places to visit, and places to eat. Excellent. Thank you."
Janice and Russell , USA, November 2015
"Have just returned from New Zealand and had an amazing time. The service provided by Rachel was above and beyond and a final itinerary that provided an enormous amount of information. Would highly recommend. "
Vivien, USA, November 2015
"When I first researching on our honeymoon trip to New Zealand, I was a bit hesitant to book with Experience New Zealand as there was no face-to-face communications and only email correspondences.
But I am glad and relieved that I booked our honeymoon trip with them. Bridgette was certainly a great help with the arrangements for our maiden trip to NZ. Everything was detailed and specific. Brochures and vouchers prepared in order. She even included additional reference for us to refer to during the trip (which was very useful!).
It was certainly an awesome honeymoon trip and we couldn't have done it with Bridgette and Experience New Zealand team. Thank you!!"
Ardi and Norin, Singapore, October 2015
"I want to thank Shannon and the Experience New Zealand team for my best vacation ever. From the initial proposal to final itinerary it was a perfect experience. The only agency to actually really customize the trip based on my input. The trip itself exceeded my already high expectations! The accommodations and activities selected were awesome. I definitely want to come back to New Zealand again soon!"
Mario, China, October 2015
"We had an amazing New Zealand holiday and we are so grateful to Aleisha and Experience New Zealand for making it happen. Everything was well-organised, the recommendations ended up being spot-on and the accommodation was great. It was so obvious that our holiday was organised for us by someone with local knowledge — it made a huge difference. Thanks so much!"
Medon and Family, Australia, September 2015
"My husband and I were planning our honeymoon in New Zealand and had no idea where to start. Without some sort of plans, we would just stay in and read or nap. I knew we needed to have activities planned out for some of the time. Aleisha and Experience New Zealand came through. We had accommodations booked for one week of our stay, and she helped us with renting a car, booking activities, and finding accommodations and activities for the second week. We had an incredible time while visiting. Aleisha made sure that we weren't running from place to place with no down time. She asked about our interests and made sure our activities matched up well with those. We had initially talked about this may be our only trip to New Zealand, but we realized there is so much more to do that we had time for. We will definitely be back to the country and will contact Experience New Zealand first when we make those plans. "
Sean and David, USA, September 2015
"It was sheer luck that I got connected to you . The planning and quality of responses were superb .. Aliesha always provided realtime responses .
Will recommend , you to my friends ...
George and Family, Dubai, August 2015
"Experience New Zealand Travel is the perfect tool we could have used to plan our trip. Bridgette was in constant contact in the planning stages of our winter-time trip and was making sure all our questions and needs were for filled. The prepaid vouchers for activities and accommodation made the trip super smooth as there wasn't constant stress about funds as everything was already covered. The activities we were recommended were perfect for what we wanted to experience making everyday a new adventure. Would highly suggest using Experience New Zealand Travel if you're looking to explore New Zealand, aren't sure where to start and what has to be seen as the team will point you always in the right direction. "
Josh and Jon, Australia, July 2015
"This is the second time we planned our trip with ENZ in two years and the second time we had a great support in organizing it. The country really does a great job in inspiring us to plan next trips there! We highly recommend!"
Antonio and Lidia, Brazil, July 2015
"Our experience from start to finish with Experience New Zealand Travel was a first class experience from the very first email. Aleisha’s communication was prompt, professional, and courteous. She had a keen sense for understanding our needs as travelers and came up with an itinerary that was perfect for us! Within a relatively short period of time, we were booked a the trip of a lifetime and within reason of our budget. Thank you!!
Sofia and Christopher, USA, June 2015
"I would book with Experience New Zealand Travel again. Although the weather could have put some of our plans on hold, everything went off without a hitch. There were no problems with using provided travel vouchers meaning everything was booked with the utmost care. When I started planning this trip, I had a pretty clear idea of things my sister and I wanted to do, but I’m sure Rachel would have had excellent recommendations for other activities had time allowed. She was knowledgeable about the experiences we had in mind as well. She also made sure that travel times were known, so there was no rush in getting from one place to another. This was a trip of a lifetime and I would change very little about booking with this company."
Briana, USA, June 2015
"I had a great vacation without having to sort out transportation, lodging, and logistics. The hotels were lovely and the transportation and activities A-1. Highly recommend. The itinerary was full of helpful information and essential to my choice of clothes to pack. Shannon worked closely with me to create a trip that tailored to my interests and physical limitations."
Kimberly, USA, June 2015
"We thoroughly enjoyed our honeymoon trip to New Zealand! Planning with Shannon was a great experience as she was always readily available with new information and insight. Each of the activities booked exceeded our expectations and we felt that we truly got a Kiwi experience. Thank you!"
Thomas and Emily, USA, April 2015
"Experience New Zealand has great customer service!They are much easier to deal with and will actually call and talk to you unlike several bigger travel agencies I contacted before choosing who to go with. Their sister company Experience Australia is just as great, and they easily work with each other to plan both parts of your trip at the same time if you are going to both countries. Very pleased with the service and customizability I had with both agencies. I will definitely use them again in the future!"
Chase and Jimmy, USA, April 2015
"Fantastic service to prepare a holiday in NZ, very helpful and nice! Thanks!"
Inigo, Juan and Gracia, Spain, April 2015
"We are very happy we chose Experience New Zealand for our family adventure in New Zealand! An excellent service all around. "
Bill, Leslie, John and Annie, USA, April 2015
"Our four week trip to both Islands was very well organised and structured. The program incorporated our wishes with what NZ had to offer in an excellent way."
Ole and Raija, Finland, March 2015
"We had a wonderful time in New Zealand, with excellent help from Experience New Zealand Travel in planning our itinerary. Our agent Rachel, provided good recommendations to make the most of our time in NZ. The accommodation she picked for us were also centrally located. Would highly recommend this agency to anyone planning a trip to New Zealand for a completely hassle free trip!"
Deepthi, USA, February 2015
"Our custom “Lord of the Rings” adventure was incredible and unforgettable. I recommend New Zealand be included on anyone’s “Bucket List” who enjoys travel, breathtaking scenery, and friendly people."
Constance and L.Dee, USA, February 2015
"We had a fabulous New Zealand South Island Trip.
New Zealand Travel were excellent in terms of suggestions, well documented itinerary and instructions, responsiveness and customer service.
We would definitely recommend others to use this service.
Jenelle and Greg, Ausralia, February 2015
"Our family had a fantastic holiday in New Zealand thanks to the guidance and planning from the Experience New Zealand Travel agents. Everything went smoothly and we were able to do a wide variety of activities on both the North and South Islands yet still have free time when we needed it. This was our second trip that we enjoyed with Experience New Zealand Travel and we hope for another visit in the future."
Carolyn and Family, China, February 2015
"Was very satisfied with Bridgette who was our travel specialist in charge of planning for our honeymoon in NZ. She was able to fit in our preference for activities, our pace of travel, and most importantly budget. Activities recommended allowed us to have a taste of NZ’s South Island. We were quite apprehensive initially in booking the entire trip (accommodation, activities, car rental) through an agency we have not met face-to-face or spoken to before, and all correspondences were through emails. Emails were nonetheless replied very promptly and able to answer my questions fully. My partner and I took a leap of faith and was pretty glad and satisfied that our trip went very well, with everything nicely planned and arranged for. The travel vouchers arrived in order at our 1st hotel with all activity brochures sorted neatly into different packs. We almost did not need to worry about anything at all! Thanks Bridgette for making our honeymoon trip so memorable! "
Wendy and Arthur, Singapore, February 2015
"We are a family of 3 from India and could spare just 10 days for our trip to NZ and worried if this would be enough for us. Bridgette was great making us plan trip to fit this short duration and we are glad to say it was the most wonderful 10 days that we had. The welcome package waiting for us at the rental car counter was so well put together and was our guide throughout the trip and we didn’t need to reach anywhere beyond this pack for restaurants, sightseeing, and shopping tips. We will deinitely recommend Experience NZ to our freinds and family for their vacation planning. Great Job by Bridgette who made us have a comfortable and wonderful holiday. "
Akmal and Family, India, December 2014
"Excellent service, very patient, knowledgeable and orderly with everything set up when we arrived. Highly recommend the team and using their services!"
Peter and Di, USA, December 2014
"Katie is an excellent agent who ensured all our requirements were met and gave us good feedback and recommendations based on our suggestions. She also went the extra mile to give us a day to day itinerary which was very beneficial for our trip. It includes good recommendations for sight-seeing as well as good places to eat. In addition, all our travel vouchers were neatly organised according to the dates. Would definitely recommend others!"
Uthayajeevan and Prema, Singapore, December 2014
"Katie was great to work with over email-she helped with every detail and gave us internet sites or alternatives when we asked. She was very good at responding to us in a timely fashion and I am appreciative of having a local company to fall back on if there were any problems-which there really weren't. Thanks for everything!"
Julie and Dave, USA, December 2014
"My family and I would like to thank Rachel for the wonderful holiday she helped us plan. She was flexible in making changes to iron out a package that best suited us.What amazed us was the package we received when we landed in Auckland. It contained a detailed folder with the best route planned; all vouchers separated into three sets - accommodation, activities and car rentals and arranged chronologically; and lots of brochures about things to do at each of the locations we were visiting.
This is the second time we're using Experience NZ and are even more delighted with the service we have received this time. We would definitely recommend Experience NZ to anyone planning to visit NZ.
Mathu, Lalitha and Family, Singapore, November 2014
"Contacting Experience New Zealand proved to be one of the best decisions for visiting New Zealand. A special mention for Shannon who understood what we desired for our Honeymoon trip and custom planned our itinerary complete with all the necessary details. The itinerary was absolutely spot on in terms of accommodation & places to visit. Thank you Shannon for making our trip a truly memorable one!"
Shallu and Saurabh, India, November 2014
"Experience NZ Travel and particularly Katie. Did a fabulous job of booking our trip of a lifetime. She listened carefully to us when we described the types of things we like to do and those that we are less interested in. The itinerary she came up with was outstanding including side trip breaks to take on our drives as we drove from Queenstown all the way to Auckland (clay cliffs detour was awesome). Katie hit the high points and planned excellent adventures while not trying to jam too much into our 2 weeks to the point we got exhausted. I highly recommend this company and Katie to anyone thinking of getting planning assistance for a trip to New Zealand.
P.S. – You should be thinking about planning a trip to New Zealand. What an incredibly beautiful country. Took us 30 years to get there the first time but hope to make it back before we are too old to enjoy."
Jeff and Barbara, USA, November 2014
"Bridgette provided great service, every thing was booked and organised, would defiantly recommend this service to anyone heading to Nz, Have a great time was spectacular. "
Candy and Gabriel, Australia, October 2014
"We had a great time in NZ! One of our best ever vacations! And made special by our agent Shannon who provided great support all the way from planning & booking to last minute changes due to weather!"
Vijay and Family, India, September 2014
"Did not want to come home, how soon can I go back? Yes it was that much fun.
Jody, Eric, Nicholas and Anna, USA, August 2014
"Experience NZ service organised with efficiency and professionalism our tailored trip. Rachel was very quick to answer, recommand and has booked everything for us (activities, car renting and accommodations booking). No worries during our vacations : everything was ready as planned!"
Bigay Family, USA, April 2014
"Shannon took the time to listen to us and take note of our preferences when booking activities and places to stay. All the tours and tour operators were top-notch. We always received courteous, professional service from people who knew what they were doing and cared to see that we enjoyed ourselves and learned something, too. We always were treated as individuals and not as part of a crowd. We had limited time and Shannon very nicely fit all the activities and sightseeing we wanted to do in the time available. The detailed itinerary that she put together gave us an easy day by day guide to follow which was very helpful for our first holiday in New Zealand. I highly recommend Experience New Zealand and Shannon Buchanan."
Walter and Sandy, USA, March 2014
"My husband and I had an amazing experience on our honeymoon in New Zealand, and we owe all of our gratitude to Experience New Zealand Travel for making the trip the best it could be! Because they know NZ, they know what day trips and travel plans are reasonable, and they helped us maximize our time there. They provided excellent service throughout our trip! They were not only very helpful during the planning phase, but they continued to help once we arrived in NZ. Great detail was taken by Experience NZ into picking appropriate accommodations for us, and we greatly appreciate that. The Azur Lodge was our favorite lodging of the trip, and that because that lodge is more expensive it wasn't added to our itinerary until we confirmed we had a little left in our budget. We also really enjoyed Wildwood Lodge, which is an absolutely beautiful lodge with beautiful lake views! Rotorua is a must see in NZ, and we would recommend staying at Wildwood Lodge. Our hosts were amazing chefs and even packed us a picnic lunch one day! Truly an amazing place. Our favorite activity of the trip was abseiling caves in the Waitomo Adventures Lost World Tour. That was one of the most thrilling activities I've ever done in my life! While in the Waitomo area, we stayed at Hadleigh Lodge, where our hosts took such great care of us! They fed us canapes and served wine and we all talked when we arrived. Great company! We also stayed at Kamahi Cottage, where our hosts invited us to join their family for dessert and homemade liquor and we felt like we were home! I think 14 days was a perfect amount of time to visit NZ. We got one week on each island, with a good sample of several towns. When we return, we know where we want to spend more time. Thank you for everything Shannon and Experience New Zealand Travel!!- Sincerely, Kayla and Michael from California."
Kayla and Michael, USA, February 2014
"Two thumbs up for Rachel Strahl and Experience New Zealand Travel. We traveled on short notice during a busy time in NZ and you would not have known it. We got great accommodations and great activities. If I get the chance to travel to NZ again I will definitely use ENT and will recommend it to others as well.
Wayne, Lea and Mackenzie, USA, February 2014
"Experience New Zealand helped us plan a holiday of a lifetime. Their attention to detail was first class and took our wishes into account re accommodation, driving times and activities. We would definitely highly recommend them to anyone planning a visit to New Zealand. Just wish we could have stayed longer in that beautiful country! Many thanks."
Arthur and Ellen, United Kingdom, February 2014
We really couldn't have done this holiday without you. It would have been difficult to know the best accommodation and how long to stay in the places.
We loved the diversity of the types of accommodation. We especially liked the home stays and would have liked more. Talking to the people was great.
I would highly recommend your company to everyone! It was definitely the way to go! Great value for money!
We loved New Zealand. It was everything we expected and more. You are very lucky to live in such a friendly, picturesque and quiet country.
Thanks for sorting it all out and listening to all our ideas and even phoning us at home.
P.S. When anyone asks which was our favourite country of the whole trip. Guess where we say? N.Z.!!"
Janette and Andy, UK, January 2014
"Highly recommend this excellent travel agent. Made our trip effortless. Thank you very much for all your time and efforts."
Sophie and Family, Hong Kong, January 2014
"Thanks so much for planning our honeymoon and the trip of our dreams. While we may not be full on world travelers, we consider ourselves somewhat well traveled, and this was by far both of our favorite trips, ever. I think Experience New Zealand Travel and your recommendations were a big part of that. We would highly recommend you to our friends and hope to someday travel with you again.
Ellie and Bradley, USA, December 2013
"We are just so grateful to Bridgette so making our trip perfect in every single way. We will definitely be making more trips to New Zealand. It was our best family holiday ever!"
Wilfred and Family, USA, December 2013
"New Zealand is the most fantastic country in the world to visit and the team at Experience NZ embellish any holiday by thoughtfully organizing an itinerary which is very hard to replicate oneself via the internet. Their service is well worth paying for to ensure the NZ experience is truly undiluted."
Rupert and Family, Singapore, December 2013
"Katie was an excellent advisor and has always responded to all our queries within 24 hours. She had recommended to us a very detailed and precise itinerary and was always very friendly and courteous.
I would highly recommend this travel company and advisor to everyone for a personalised vacation in New Zealand.
Sariyah and Family, Malaysia, December 2013
"The service we received from our agent from start to finish was excellent. Katie was very professional, prompt, and tailored our itinerary to our interests well. As a result, we had a wonderful experience. We will highly recommend this travel agency to any of our friends planning a trip to New Zealand. "
Carolyn and Family, Singapore, December 2013
"It felt like 2 weeks of adventure, fun, fresh air, nature, beauty, food and escaping routine life in only 5 days!
Hollyford, Queenstown and Wanaka were beautiful and awe inspiring – there were many moments every day that took my breath away."
Kate, Australia, November 2013
"What a perfect trip! New Zealand in the spring is simply beautiful.
The weather may have been a little chilly, but the trade off was that nothing was crowded. Thanks to Rachel we stayed in wonderful accommodations and enjoyed great tours and activities. The three weeks were packed full of spectacular sights and places.
Thank you 'Experience New Zealand Travel' for a trip of a life time.
Jan and Mason, USA, October 2013
"Big thank you to Shannon who helped us very efficiently in the organization of our few days in North island. We just expressed in a few words our expectation and the itinerary came in our mailbox very quickly.We adjusted few details very smoothly. Choosing NZ service for the end of our journey in NZ was a good idea, plus finishing with the spa in Rotorua was a very good idea (we had a so long journey in South Island and I have to say I was a bit tired (as I was the only one driving the car).Thanks again to Shannon, who helped make our honeymoon one of the best moments in our life.
We'll go again to NZ for sure... for the beauty of the landscapes, the friendly people, ... the penguins :D"
Christophe and Feng, France, October 2013
"Shannon exuded a love and knowledge of New Zealand that proved infectious. Nothing was too much to ask for. She understood exactly what we wanted and went out of her way to tailor the holiday to our needs. We has a post card perfect holiday. Thank you! "
Colleen, South Africa , September 2013
"We would definitely recommend the services provided by Experience NZ Travel. The support provided by Katie McGregor was excellent, very professional and extremely thoughtful to the minimal details.
New Zealand is a beautiful country, and the arrangements for this trip made it unforgettable.
Antonio and Lidia, Brazil, June 2013
"I found Experience NZ online and booked by entire 18 day stay with the help of Shannon. Her service was excellent and I had a proposed itinerary within a few days. She listened to my budget and activities I was most interested in and made changes to my liking. She also added additional people to the trip when a few friends wanted to join with ease. I had a wonderful time in NZ and can't wait to go back. All of the accommodations were beautiful with very helpful staff. Shannon's activity and restaurant recommendations were right on. Every meal I had was excellent. My favorite was the Redcliff Restaurant and Bar in Te Anau. Best meal I had in NZ and best smoked salmon I've ever had! If you're looking for a comfortable trip to NZ, let Experience NZ plan it for you!"
Denise, USA, May 2013
"You planned the trip of a lifetime! First of all, you have a absolutely breathtaking beautiful country. Everything you recommended was A-1 quality! Every room had an amazing view, the restaurants we tried in your recommendations were superb! I did not have one bad meal in NZ! And of course, you saved me when you coordinated getting my passport back after leaving it the first night I arrive! Please, know that I've already recommended you to some of my friends interested in a trip to NZ. I've been to over 40 countries and countless cities and Shannon, by far, was able to plan the best trip I've ever taken. Thank you! "
Monica, USA, May 2013
"Awesome! That adjective was created just to describe New Zealand! The South Island was so beautiful that even the long drives were a scenic Mecca. Tourism is one of the largest industries and the country has perfected it's hospitality. When we arrived at a destination for an adventure we felt secure in the safety of it and the guides were all experienced and friendly. The food was fresh and favourable, even if it was at a small bakery where we picked up a quick lunch.
If visiting the North Island, Rotorua is not to be missed! Don't skip the museum (the old bath house). It's very well done and entertaining.
New Zealand should be on everyone's bucket list! If you go, we would highly suggest using Experience New Zealand Travel to plan and then book your accommodations and adventures. We had vouchers for everything and a detailed daily plan - our itinerary was organized, clear, professional, and simple to follow. Our thanks go to Shannon."
Ted and family, USA, May 2013
"We had a great trip of the North Island in April. Rachel organised our accommodation, car hire and tours all at short notice and very efficiently. The accommodation was spot on in both Rotorua and on Waiheki Island and we had a memorable trip. "
Robert and Elisabeth , Australia, April 2013
"Thank you Experience NZ for the wonderful arrangement. I truly enjoyed my time in NZ, the places, people and weather. "
Jasen, Singapore, April 2013
"A perfectly tailored trip to accommodate my preferences. A truly unique experience of New Zealand with flexible and varied range of accommodation and activities to enjoy! I would highly recommend Experience NZ to any friends and family looking to visit the magic New Zealand have to offer."
Sheena, Hong Kong, April 2013
"We cannot offer enough favorable comments about Experience New Zealand. The service was top rate and thanks to the dedicated and industrious ENZ staff, everything fell into place beautifully. If you’re contemplating a trip to New Zealand, do yourself a favor (and save yourself a lot of hassle) by using the professionals at Experience New Zealand. You’ll be mighty glad you did. To repeat a saying in this lovely country, “No Worries!!” are likely to come your way if you choose Experience New Zealand. "
Lindsay and Nancy, USA, March 2013
"Thank you so much Rachel for the amazing trip you arranged for us. We've fallen in love with NZ.
We would like to tell you how stunning New Zealand is, we know we couldn’t have made a better choice for our honeymoon and we know, for sure, we’ll go back some day. And, of course, we wanted to thank you for all the arrangements and help you provided us with. The documentation you left us at the airport in Auckland was extremely complete and it has been very useful. We have even brought it back home so that we don’t forget any part of our trip.
We can't wait to go back!"
Pilar and Enrique, Spain, March 2013
"New Zealand is a stunning destination. We will absolutely go back for more. Experience New Zealand helped us fill a much too short vacation with exciting and beautiful destinations. We can't wait for our next opportunity to take advantage of their amazing knowledge of the country."
Pieter and Darla, United States, March 2013
"From the outset Experience NZ provided a level of service that exceeded our expectations. Nothing was too much trouble for Laura supported by Denise and her team, who were proactive throughout.
We changed accommodation requirements and excursions and everything was done without hesitation to ensure that our trip to NZ proved to be truly the holiday of a lifetime. Highly recommended to anyone contemplating a journey to NZ.
Colin and Elaine, UK, February 2013
"This company is simply superb. Our agent, Shannon Buchannan, anticpated excactly what we wanted, went the extra mile to find unusual activities and wonderful accomodations—the nicest B&Bs with the nicest hosts. We travel extensively, and Shannon is the best agent we have ever found. Great Kiwi experience!"
Roxie and Dean, USA, January 2013
"We loved our stay in NZ. Laura made everything so easy for us, car rental, vouchers. We did not encounter any glitches. thank you!"
Stephanie and John, USA, January 2013
"We cannot recommend ExperienceNZ highly enough. Rachel hit all of our points right on the mark. Note: Please do not hesitate to visit Christchurch. There is still much to see and experience there. It may seem a little depressing to visit this devastated City, but it was so worthwhile to see the resilience of the residents, and the vitality of a city, still so much in evidence."
David and Diane, USA, January 2013
"After spending two weeks travelling the South Island of NZ we have seen some of the most spectacular scenery that we have ever seen in our lives. Te Anau, the drive into Milford Sound and a cruise up the sound was spectacular. Queenstown and Wanaka were picturesque. A helicopter ride with a snow landing in Fox Glacier was an absolute highlight. Thanks to the terrific team at Experience NZ that put together a family friendly itinerary and went over and beyond their call of duty. I would not hesitate in recommending Experience NZ to anyone planning to travel to NZ. Experience NZ planned our itinerary, recommended and booked all our accommodation, plus provided a folder of recommended activities at each of our stops. When we return to the land of the long white cloud in the not too distant future, we will be certainly calling our friends at Experience NZ. "
Paula and family, Australia, January 2013
"I can't say enough good things about Experience New Zealand Travel. They offered an incredible level of assistance and expertise in planning my trip. It was awesome having a totally customised itinerary mapped out just for our family. Even with this being our second trip to NZ,we discovered so many things we'd missed the first time when planning on our own. Experience NZ ensured that we saw and did all the things that matched our interests, had ample time to get from place to place, provided maps and brochures for all our activities, found and booked all our accommodations--they did it all! They saved us so much time, money and stress. Because of the superb organisational skills of Experience NZ we just had the most wonderful, relaxing vacation ever. Thank you so much!"
Laura and family, Singapore, January 2013
"We loved every minute of our trip. Experience New Zealand Travel did a fantastic job for us. When Mother Nature caused flooding along the West Coast of the South island, Experience New Zealand Travel was there for us! While we were on an activity, they re-routed our trip, cancelled other activities and hotels, and re-booked us in new hotels. This was totally above and beyond for us. Thank you!! This was the trip of a lifetime."
Connie and family, Thailand, December 2012
"We had a wonderful vacation thanks to Experience NZ! All their recommendations for accommodations and activities were great. With all the driving and moving about, I would have expected this would be a more stressful trip, but thanks to our agent's meticulous planning and attention to detail, everything went off without a hitch. Thank you again!"
Leesia, Corey and Rachel, USA, December 2012
"We found Experience NZ exceptionally helpful in booking our NZ holiday. All of the activities recommended exceeded our expectations.
Holden Family, Hong Kong, December 2012
"Shannon was terrific. She asked all the right questions to learn the type of accommodation we wanted and the kinds of activities that would interest us, and found just what we wanted. Both accommodations and activities were terrific. Whenever we had a question, her answer came back almost immediately. While we were travelling in New Zealand, some bad weather required that we revise our itinerary and she was in constant contact with us to make certain everything went smoothly. We have been recommending her to anyone planning to visit New Zealand. We have worked with many travel agents and none has been better."
Ruth and Bob, USA, December 2012
"Our family has used Experience New Zealand twice, in 2005 and 2012. We appreciate the thorough planning and the great choice of premium accommodation they are able to offer, matching exactly our needs and expectations."
Bruno and family, China, December 2012
"We were quite overwhelmed with planning our trip to New Zealand when we discovered Experience New Zealand Travel. Laura took over and made great suggestions, did all our accommodations bookings as well as activities. Laura also provided suggestions for unscheduled time to match our requests and helped with an on-the-fly recommendation while we were in New Zealand. She took all the stress out of planning the trip.
Monica and David, USA, December 2012
"The service from ExperienceNZ was very high quality and their organization and inside knowledge completely made our trip allowing us to indulge in the beauty of New Zealand. I would highly recommend using their services instead of trying to navigate the country through the internet.
Rupert and family, Singapore, December 2012
"Shannon Buchannan is the BEST trip designer anywhere! She found the perfect places(5 Rivers Resort, Kaimata Retreat, Kincaid B&B) that are off the beaten track, she went above and beyond again and again, steering us to great restaurants and side trips and she responded instantly to our questions. We love New Zealand in part because of Experience New Zealand’s expertise.
Roxie and Dean, USA, December 2012
"New Zealand now ranks among the top destinations of the world for us, and the help we had from Laura enhanced the trip. We were particularly impressed with the accommodations she reserved for us, and when I requested some special 'New Zealand dining experiences' she knew just where to send us. She couldn't have been easier to work with--always ready to please--and we were quite pleased."
Barbara and John, USA, December 2012
"Your website gave us helpful advice to plan our trip, and to know what to expect before we arrived in New Zealand - although I don't recall a warning for the single lane bridges! During our planning stages, Laura answered every request in a timely, professional manner and tailored the towns, lodging and activities to exactly what we wanted; and suggested some things we didn't even know we wanted.
When we arrived at our first lodging, we were handed the full itinerary, all the vouchers, brochures for every towns activities, restaurant suggestions, as well as maps. We were able to fit in towns on both North and South Islands, yet spent the majority of our three weeks on the South Islands. The Southern Scenic Route was lovely, and the areas around Fjordland, Invercargill, The Catlins and Dunedin are so full of places to stop and walk, we wish we had another two weeks to stay there.
Jean and Bill, USA, December 2012
"Experience NZ / Shannon were phenomenal in planning a trip of a lifetime to NZ. The trip was diligently planned taking in consideration our family needs and desires. Weather caused a glitch on our itinerary and the Experience NZ team help reroute and reschedule or trip so that we did not skip a beat.
Tina and family, Singapore, December 2012
"Thanks to Rachel of Experience New Zealand Travel's relentless communications and efforts to understand our needs and interests, our 2 week trip to New Zealand was one of the most wonderful trips my husband and I have experienced. Our honeymoon trip was amazing and served daily by most wonderful customer services through and through, let it be the hotel accommendations, dining experiences, or activities. I have fallen in love with South Island New Zealand and already planning our retirement there after this short two-week trip!
Our stays at Azur Lodge in Queenstown, Whare Kea Lodge in Wanaka Lake, and Stonefly Lodge near Nelson, have been one of the best throughout our years of travel. I would highly recommend those 3 places to anyone visiting Queenstown, Wanake and/or Nelson.
All the arrangements were made smoothly by Rachel and our trip was hassle free with full enjoyment. We normally would do all the homework and plan the entire trips ourselves when traveling, but this time with Experience New Zealand, I could not have asked for more.
Kevin and Maryann, Hong Kong, December 2012
"The Experience NZ team is fantastic. We enjoyed our family vacation, which was never a dull moment (as we requested!). I would recommend Experience NZ to anyone in a heartbeat (and I already have, several times!). Thank you!
Kristina, Steve, Logan and Luke, United States, December 2012
"Shannon arranged a fabulous trip- perfectly tailored for our needs. It included a mix of adventure, spectacular scenery and gourmet food and wine. Definitely coming back to experience more of the South Island. Thanks for all your help. "
Anne and Claude, Australia, December 2012
"Definitely worthwhile arranging our trip through your company. Rachel handled our itinerary professionally and very efficiently. It all went off without a hitch. Many thanks."
Anjali, Hong Kong, December 2012
"Experience New Zealand provided their prompt, friendly, and flexible expertise in order to meet my travel goals, time constraints, and budgeting concerns. The setup was easy, and left me excited for my travels. The two weeks I spent around New Zealand will never be forgotten, and unequivocally top other experiences I've had abroad. Everything is meticulously organized to make your life easier, and they only direct you where they know you'll have an unforgettable time."
Michael, USA, December 2012
"Thank you Shannon for talking me into that Maui camper van! Driving around the North Island in my Maui was one of the absolute high points of our trip. The ability to 'camp' in luxury right on the beach at Hahei was almost too good to be true----the sound of the waves all night, looking at the milky way from my comfortable bed under the comforter after a glass of wine was just too wonderful! Some day I will return to the Coromandel Peninsula!"
Jill and Gary, USA, December 2012
"This was our best trip ever. From the moment we made contact with Experience NZ, Shannon was very friendly and professional, organising the itinerary to suit our requirements perfectly. Car hire, excellent accommodation, wonderful nature trips and cruises, ferry tickets and flights to and from Stewart Island (an unforgettable experience), were all arranged for us and it was reassuring to know that Shannon was at the end of the phone if ever we needed to contact her. We cannot speak too highly of Experience NZ and would have absolutely no hesitation in recommending them to anyone planning a trip to this fabulous country."
Jill and Tony, UK, November 2012
Sharon and I would like to thank you and Experience New Zealand Travel for our wonderful trip to New Zealand. The tours, sights and accommodations that you recommended all exceeded expectations. Accommodations were conveniently located near the attractions with access to good transportation.
But most importantly was your prompt assistance in helping us to get to Milford Sound after the road was closed on the day our AAT tour bus was scheduled to drive in. When it became clear that the flight to Milford on the next day would also be cancelled due to weather, you provided us with the option of using the bus from Queenstown. I had no idea I could take a bus but I am glad we did. The bus ride over was scenic and we had a very informative driver. Had you not recommended the bus, I would be sitting at home right now disappointed that I went all the way to New Zealand and was unable to visit Milford Sound. I feel that the real test of a travel agency is solving a problem when something unexpected goes wrong. You and Experience New Zealand Travel passed that test with flying colors.
Our tour director Mark Hockley for the AAT Kings portion of the trip was the best. His commentary was always interesting, educational and most importantly kept us in good spirits. While we knew that he was an experienced guide, the entire group was astounded to find out that this was his first tour with AAT Kings. We had assumed from Mark's knowledge of the area and attention to detail that he had done this tour several times. Our driver Paul was very smooth and made us feel safe during the entire week. I would recommend both Mark and Paul for any of your bookings.
Thanks for your help and patience in planning our trip."
Don and Sharon, USA, November 2012
"Our family had done quite a few trips over last one year...Europe, China, India and now New Zealand and we enjoyed the most on this New Zealand trip. Thanks to Shannon for this. It was pleasure working with her. She loves her job and her positivity reaches out to the clients. The trip was planned almost perfectly.
After a long flight, for the first activity at Auckland, we forgot our vouchers but she took care of it without us knowing all the hassle she would have undergone to sort that out. And then she for warned us on the unusually cold weather at Milford Sound and we reached there prepared. Great job Shannon!! We would be recommending you to our friends.
Arun and family, October 2012
"I returned from New Zealand just a few weeks ago and remain totally in awe of the experience I just had. This is truly the most spectacular country I have ever visited. The itinerary that was put together for me by Shannon of Experience New Zealand was exceptional from the variety of activities, to the seamlessness of all connections, and the beautiful accommodations. I remain forever grateful that I had the opportunity to see such a spectacular part of the world. The beauty of New Zealand was perfectly matched by the personalized service I received from Experience New Zealand. "
Shelly, USA, October 2012
"Love your service!!
Best service ever!
Safety Conference Group, Thailand, October 2012
"NZ is a fantastic place to visit. We are already planning a return. We will contact Laura when we do. Lots of fun activities and sites to visit. The scenery was so amazing and the people the friendliest! Just amazing...
Julia and Stephen, USA, September 2012
"I am so very grateful that I happened to stumble upon EXPERIENCE NEW ZEALAND TRAVEL!! Laura exceeded expectations at every turn. She was incredibly patient as we had several itinerary changes and modifications. She did not ever take offense when we didn't want to do something she suggested. She really listened to what kind of trip we were looking for and she provided that and then some!! Her suggestions were always excellent and she designed a trip that allowed us to experience New Zealand in the way we were hoping to experience it.
We had such a great time!!!!! All the accommodations were terrific and the activities were also a great deal of fun. We had so much fun getting to know the South Island and exploring all it had to offer. The best times were just getting off the beaten path and going on hikes. We found some great ones!! We also felt like we learned a new language with all the peculiar (to us) words and phrases used by the Kiwis!
The only bummer was that the trip had to come to an end! I would highly recommend the services of this company in planning a trip to New Zealand. I will definitely use them again when I hope to come back one day to the North Island.
Stephanie, Ryan and Clay, USA, August 2012
"Our trip to New Zealand was fabulous and stress-free thanks to Experience New Zealand. They made all of the arrangements and planned our trip so thoroughly that we were truly able to relax and enjoy every moment. Thank you for helping us Experience New Zealand, in a way that none in our family will soon forget!"
Shawn and family, Singapore, August 2012
"Experience New Zealand was exactly what we were hoping to find when we decided to look for a Travel Agent. Their staff was extremly knowledgeable and courteous which is always nice when you’re planning a vacation to a foreign country. Moreover, they were always prompt with answers and up front regarding all the costs of our trip, including their own (which we thought was a steal for all they did). If you’re thinking NZ, THINK EXPERIENCE NZ."
Bengt and Bonnie, NYC, USA, May 2012
"We had such an amazing experience...all of the accommodations were perfect for their locations, and the experiences were just what we were hoping for. Thank you for the attention to details and the very well spelled-out itinerary, which we used like a bible. We can't wait for experience number two..."
Peggy and Ken , USA, May 2012
"Thank you Laura for organising a fantastic, memorable trip to the South Island for us. We appreciated the advice you gave us in helping to tailor an itinerary to our family's needs and the activities, campervan and vouchers were impeccably well organised. "
Eleanor and Philip , Singapore, April 2012
"Laura, thank you for the time you took in organizing the trip, as well as the professionalism you displayed throughout, as evidenced by the promptness with which you replied to all my emails. You have a beautiful country. The scenery, from the snow-capped mountains, spectacular gorges through to the turquoise-coloured lakes of Wakatipu and Wanaka, simply took our breath away. You put together for us a brilliant package. The accommodation choices, in their variety, location and level of comfort were excellent. As mentioned previously, Kaimata was a highlight. But the others were also impressive. The hosts were all most friendly and obliging. We thoroughly enjoyed all the activities we paid for, except of course for Kerrie and Marie with the whale watching tour, given the heavy seas and their propensity for sea sickness. The Milford Sound Cruise and the Eco Wanaka Adventure tour were the standouts. We were blessed with lovely weather for both. We all fell in love with Lake Wanaka and the township, largely because of the passion and engagement of the guide, Chris Riley. He was brilliant. Then to finish it off with the TranzAlpine train trip from coast to coast was the perfect way to end our holiday. Hopefully, in a couple of year’s time, we will explore the North Island and, hopefully, we will be able to use your services once again. "
Chris, Australia, March 2012
"Service was excellent. If you convey the level and type of activity. They can fit the trip very professionally. For the short time we were in New Zealand, we experienced a bit of all culture thanks to good prior planning by the team. Waterfalls, agriculture, oceans, wildlife, Maori culture, volcanoes and the city. Excellent combination."
Paul and Michele, USA, February 2012
"Helen and the team at Experience New Zealand were the perfect choice for a tailor-made and well guided trip around South Island. Despite the short time, Experience NZ managed to accommodate all our needs and gave us an unforgettable 10-day journey. Thank you and we hope to visit again! "
Anish and Sheetal, Kenya, February 2012
"If you want to see New Zealand and do not know where to start, look no further. Start with Experience New Zealand."
Donna and David, USA, February 2012
"Experience NZ did a terrific job of designing an itinerary that matched our interests and expectations. They are great value. This is the second time we have used them and highly recommend them."
Dan, Oris and Michael, USA, February 2012
"The personalized attention we received from Helen assured a trip that was everything we dreamed of. New Zealand is a magical country with stunning scenery, friendly people, and fascinating activities. We'll definitely be back."
John and Debbie, Canada, February 2012
"Experience NZ expertly prepared a tailor-made itinerary for us which enabled us to see as much of New Zealand as was possible in 29 days. The service they provided was first class with extremely helpful advice, and was accommodated within the budget we had set."
Paul and Maureen, UK, February 2012
"We had had a difficult time finding a travel agent who was willing to listen to us and arrange for the things that we wanted to do, and avoid the places/things that we were not interested in. Plus while we were willing to pay for accommodation that had something special, e.g., a great view, we wanted to economize in other cases, which Helen accommodated. During the course of planning the trip, we dealt with two agents there, and so we would definitely recommend Experience NZ."
Dinyar and Janet, USA, February 2012
"Shannon was the best thing to happen to our New Zealand holiday. She took all my requests about seeing as much as possible while minimizing drive times and maximizing family activities on board and booked us an amazing trip. Our 2 children (under 5) both had a lot of fun, but so did my husband and I. I will be recommending your company to any friends planning a trip to New Zealand. Thanks again!"
Rebecca and family, Australia, January 2012
"We are seasoned and discriminating travellers and have visited all 7 continents. Helen Foo met and exceeded our expectations. She was very responsive and well organized. I would recommend Experience and Helen to anyone traveling to New Zealand."
Charles and Barbara, USA, January 2012
"Highly recommended travel agent, they understood our needs and acted efficiently accordingly."
Namir and Maria, Dubai, January 2012
"Great for us first timers to have the trip organised by someone who knew where to go/stay and what to see. Laura, our travel agent, was very proficient at adapting the itinerary to our needs."
Peter and family, Australia, January 2012
"We loved the South Island trip that Experience NZ arranged for us, it was so trouble free. We have used them before, when we toured the North Island and that was just as good. All their suggestions and accommodation recommendations were spot on."
Yvonne and family, USA, January 2012
"Helen Foo at Experience NZ was a pleasure to work with. She was given very little time to plan an exciting and thorough itinerary for our family. We knew that it would be a challenge because we were traveling during the last week of December and the first week of January and wanted to cover a lot of territory in a relatively short time. She had wonderful suggestions for where we should go and what we should do. She was attentive and efficient and the result was a fantastic itinerary that was perfect for us. All of the connections were smooth and efficient, the accommodations were great choices, and the activities were interesting, exciting, fun, and memorable. We had a terrific holiday and are already looking forward to a return visit. We will definitely call Helen to work with again. And we have already recommended her to several of our friends who are planning holidays in New Zealand. Thank you to Helen Foo and to Experience NZ for helping us plan a wonderful and memorable trip. "
Lori and Steve, USA, December 2011
"Exceptional, thoughtful, 5-star service. We had an absolutely amazing, once in a lifetime trip. Thank you so much!"
Nicole and family, USA, December 2011
"Experience New Zealand was fantastic to work with. Helen made our planning easy and our trip simple, just the way we wanted it. Using Experience New Zealand was the best decision of our 21 day vacation. "
Michelle, Larry and family, Canada, December 2011
"Great service, well organized and understood what our family requirements were. Provided information on accommodation and even helped to book restaurants. With 10 days, we got to relax, play golf, sight-see, do amazing activities, all thanks to Helen's guidance. Would highly recommend using this service provider, it makes planning the trip so much easier and you get to relax and enjoy yourself when everything is booked and organized for you, especially when it is right down to the last detail."
Jillian and family, Hong Kong, December 2011
"Wow! New Zealand is an amazing place! We found the options of places to visit and things to do overwhelming. Experience New Zealand helped us find incredible activities with outstanding tour companies. Also, they helped us find family friendly accommodations for the 5 of us. Since we drove all over - their short hikes and other suggested stops along the way were perfect to break up the car time! Thank you Laura - we want to come back sooner than later and are glad we had your Kiwi expertise to help us build our trip!"
J’nee and family, Hong Kong, December 2011
"Experience New Zealand was a great company to use to plan a trip to a country that has so much. Whatever your interests and your budget, they will work with you to plan your trip. The detailed itinerary provided worked well as a document to preview our trip, to get everywhere and find everything and finally as a remembrance of a great journey in a wonderful country."
Nora and Paul, USA, December 2011
"After being to many places I found New Zealand the best of all. Friendly people, amazing places and adventure. For sure your company played a key part in all that. Thank you very much. For sure I'd recommend you."
Ernani and family, Brazil, December 2011
"We had a lovely, lovely first visit to New Zealand last week renting a campervan and traveling around South Island. The Experience New Zealand folks planned a great itinerary that met our time requirements, interests, and children's age level. Everything went as smooth as silk on our trip. We will definitely return to NZ again and will use Experience New Zealand on that trip."
James and Family, China, October 2011
"On behalf of the others on our trip we just wanted to let you know what an amazing time we had on the south island based on the itinerary Laura created for us. We had no idea what we wanted going in, and you delivered perfectly. We loved our itinerary, and what was great was that all four of us had a different pick for our favourite activity. Hands down the Hollyford Track is the group favourite though - thank you so much for recommending it! We relied on Experience New Zealand's expertise because we wanted to visit New Zealand but knew very little about where we should go. Laura provided us with a spot-on itinerary that gave us the perfect amount of time in each place and was full of fantastic suggestions. We were absolutely thrilled and are extremely pleased with their service. Thank you so much for your help - we are thrilled and can't wait to come back to New Zealand one day!"
Estella and friends, USA, October 2011
"'That was the best holiday ever', proclaimed my kids as we sat in Christchurch Airport in quiet contemplation of our simply stunning tour of the South Island. The package put together for us by Experience New Zealand Travel was utterly faultless, never failing to exceed expectations. The accommodation was magnificent, from simple farm stay to luxurious resort. All the hosts were incredibly friendly. The suggested activities were spectacular and varied and the schedule was just about the perfect balance, enabling us to to all the best stuff without completely killing ourselves. Experience New Zealand Travel provided a flawless service, working closely with me to refine our agenda and seamlessly rearranging the entire package after the recent Christchurch earthquake interrupted some of our plans. This is the best travel agent I have ever used, by far. Their bespoke service is not a luxury but an essential way to ensure a truly memorable trip to one of the most beautiful places on earth. "
Mark and Family, Singapore, April 2011
"Fabulous trip. Courtney did an amazing job planning our first visit to New Zealand. Every aspect was beyond expectations. Only down side was, we needed at least 2 more weeks."
John and Jacquie, USA, March 2011
"We had the trip of a lifetime, through the North and South Islands, starting with Kauri Cliffs in the North and ending with Matakauri lodge outside of Queenstown. Each locale was outstanding and the planning with Kim of ENZ staff was a pleasure. The self-drive cars were great and all the transfers and internal flights worked perfectly. A last minute switch from Christchurch to Bay of Many Coves was implemented smoothly. The hosts at each lodge were warm and welcoming and the service was superb, giving a sense of the micro environs, with great food and a range of local wines. Our activities included golf at Kauri Cliffs and Cape Kidnappers, flight into Milford Sound, jet boat on the Matukituki river in Wanaka and each went off perfectly. ENZ is a great partner for travel and it was a pleasure to go back and forth with Kim Dixson to get optimal customization of travel plans."
Chris and Diana, USA, March 2011
"Working with Courtney was delightful. The accommodations that she arranged were exactly what we wanted and her suggestions for activities were spot-on. Although we challenged Courtney by having her plan a 'tight' itinerary, she came through with flying colors. We wouldn't have changed a thing about our itinerary and couldn't have asked for better assistance in planning our trip."
Kimberly and Friends, USA, March 2011
"You truly outdid yourself planning this spectacular trip for us. Having never been to New Zealand, you gave us the perfect trip to enjoy and experience both the north and south island. All of your vendors are first rate and very professional, yet friendly and fun to be with. Thank you for a trip of a life time!"
Jo and Marc, USA, March 2011
"We are in a time where so much is available on the net. Nonetheless it is not so easy to stumble upon a web site that can deliver what they promise. I was fortunate to try “Experience New Zealand” and equally fortunate to be assisted by Kim Dixson. The whole process was essentially stress free and very professional. It is a service that I will use again, I would and already have recommended to others."
Mario and Valarie, Singapore, December 2010
"Our trip to New Zealand was absolutely wonderful. We cannot thank you enough for making it possible! You gave us great suggestions and insights, and pointed us to the right direction. It was really nice to check in and find our itinerary, vouchers and maps all ready to go. We did not waste time and had such a relaxing and beautiful time in NZ. We now plan visiting the South island and will definitely getting in touch when time comes!"
Valeria Ross, Singapore, December 2010
"Jayme was patient, helpful, and provided fantastic support for our honeymoon trip. Highly recommend her."
Garen and Stacey, USA, December 2010
"Great hosts at all accommodations – very helpful. Uniformly fine breakfasts. Very comfortable.Lonely Bay Lodge a special place. Beautiful lodge with everything you could possibly need. Great restaurants in the immediate area. Our host in Wanaka booked a helicopter trip. The helicopter landed on her property. Unbelievable ride – unbelievable experience. Overall experience - A'10' "
Grace Family, USA, December 2010
"Guys, just a few simple comments: (1) Go to New Zealand ASAP (2) Spend at least 10 days (3) Use Experience New Zealand to help you organize and make the best of your holidays in such an incredible place!"
Miguel, Brazil, December 2010
"Courtney, we were very pleased with the level of thorough planning and delivery of your Experience NZ services which have helped us complete an amazing first family trip to your great country. The places we went to and the activities we did made the investment well worth it and we just wished we had more days to get to know a few places even better. We will surely come back one day and target both North and South Islands."
Cyro, Brazil, December 2010
"Our first time to NZ, and thanks to Courtney we had the best holiday ever, our itineary was perfectly planned, and even though we made 2500 km in 14 days it didn’t feel too heavy as we had several stops on each travel which especially made the trip funny and easy for our 3 kids. "
Mads and Family, Singapore, December 2010
"Our family of five loved the two weeks we spent on the South Island. It was the perfect place for an adventure trip with three teenage boys. Experience New Zealand helped us set up a wonderful schedule where we were able to visit a variety of locations and do some amazing activities. Family highlights included snorkeling with the dolphins in Kaikoura, chartering a boat and kayaking in Abel Tasman, skydiving in Wanaka, cruising Doubtful Sound, flying over the Southern Alps, and helicoptering to Fox Glacier. We look forward to returning again."
Laura and family, USA, December 2010
"We are so glad Experience New Zealand handled our trip. Kim made everything so easy. She really listened to what we wanted on our trip and wow did she ever deliver. All of the accommodations were perfect for us and she arranged the coolest activities. We have physical limitations but she talked to each of the tour/activity companies to determine if the activity was something we could do. It was great. We did not miss anything. We were able to do all of the activities and really enjoy ourselves and your beautiful country. She also helped make adjustments along the way through our trip. Things always come up on a long trip, but she quickly solved whatever problem presented itself. Thanks to her great planning, issues rarely arose. This was the easiest and most fun trip we have ever had. We will definitely visit again soon and we know just the person to plan it. Kim is now on speed dial!!"
Beth and Craig, USA, November 2010
"We visited NZ for our 25th wedding anniversary. Experience NZ put together an amazing trip with all the arrangements for lodging and activities. I specifically wanted to deal with a Kiwi travel agency because I thought they would know where to stay and what to do. My suspicions were correct and my wife and I would never have been able to arrange such a trip on our own using the internet. We will have lasting memories thanks to Experience NZ."
Louis and Jane, USA, November 2010
"Can strongly recommend AAT Kings - perfect service from the office and excellent driver and guide with knowledge of all places, mountains, lakes etc. and very good at communicating these informations to all of us. A splendid tour highly recommended, see the best of New Zealand, we surely did! Thanks to Clarke and Murrey and the staff of the office."
Susanne and Hans, Denmark, November 2010
"Courtney,thanks for the wonderful trip you planned!! We loved the hotels and the tours!! The lodges were all wonderful, it was very nice to chat with local people, particularly from Canyons Lodge, Rotorua and Wanaka!! We got an upgrade for the room in Christchurch hotel (awesome too) and Wanaka for being in our honeymoon, obviously thanks to you, that had previously told them!! In Canyons Lodge, our host made us feel like home (actually much better than home). We even had a professional cook to prepare our breakfast, which was amazingly good!! All hosts actually gave us great tips also about the place and restaurants!! The maori family also were very helpful and very friendly too, explaining about their culture and traditions!! Therefore our experience with the hosts made our trip really special, thanks for that!!"
Ane and Alexandre, Brazil, October 2010
"Experience NZ have such great experience that they provide simply outstanding service - their recommendations for an itinerary around length and best options for the time we had, accommodation to meet our budget, suggested activities, dining options in each location, driving instructions/suggested routes provided, thorough travel documentation including maps, brochures on each accommodation option and flyers on activities - it was all outstanding and we wouldn’t hesitate to use them again (having seen the South Island we are certain to be heading back to NZ at some stage to see the North Island). Thanks for making our family holiday just fantastic."
Bricknell Family, Australia, July 2010
"We are now firming our 3rd NZ vacation with Denise and staff. Yes, we have experienced the wonders of NZ, coining a phrase on our last trip 'Out of Adjectives'. The wonders of NZ are now a given to us. Also, a given, and equally as important to us, is Trust. Our pending trip's style is significantly different from our previous trips, and we weren't certain how to pull all the pieces together. A quick note to Denise, and all was 'done and dusted', including her insightful suggestions. We have absolute trust in Denise and the Experience(d) NZ staff. We trust that your holiday will be as spectacular as ours have been."
Bob and Nancy, USA, June 2010
"Once again, thank you so much for your prompt replies and help with our bookings, it's great to see there are still people out there who give exceptional customer service! You are a credit to the company Courtney!! "
Natalie, Australia, June 2010
"We worked with both Denise and Kim for our trip and we could not have asked for anything better. From the initial planning stages to the last final adjustments, everything was handled professionally and enthusiastically. The people at Experience New Zealand seem genuinely concerned that we would have the trip of a lifetime and enjoy New Zealand as much as they do. New Zealand is a beautiful country and we did have the trip of a lifetime because of Experience New Zealand."
Barry, Michael, Anne and Kevin , USA, May 2010
"Courtney Young was most effective in helping to create such a wonderful and memorable honeymoon experience for us both, being totally budget limited and clueless. Her planning, from the most unique activities to the rather exquisite accommodation recommendations, the little details that added precious colours to this awesome journey, on top of coping with the various unpleasant emergencies least unexpected during the trip. Thank you for working so closely with us. We really appreciated all her professional efforts that went the extra mile for us, making us feel super well taken care of, like a million bucks!"
Andrew and Gina, Singapore, May 2010
"Courtney was the most wonderful itinerary planner anyone could have.She really designed the complete travel experience around our mindset.We followed everything in the packet she provided for us and every suggestion was spot-on!!! Thanks Courtney so much, words really cannotdescribe what a wonderful trip you planned for us."
Lynda and Uli, USA, April 2010
"The planning and care and attention to detail we received from Experience New Zealand Travel was first rate from beginning to end. We would highly recommend them and will use them again in the future"
John and Sarah, Vietnam, February 2010
"Kim arranged a trip of a lifetime for us in February/March 2010. She really listened and arranged everything according to our needs and in the three week time frame that we had. The variety of first class accommodation was wonderful, the suggested places we visit based on our interests of hiking birding and fine wines was right on target. The folder of travel vouchers, maps, places of interest, suggested side trips was comprehensively put together. We can highly recommend experience New Zealand to plan a trip of the highest calibre. Thank you Kim!!!!!!!"
Anne and Jim, USA, February 2010
"Kim- We arrived back home yesterday. I’m still trying to figure out what day and time it is, but wanted to let you know that all of your arrangements were great and our time on the South Island was fantastic. Riverrun and Evergreen were both wonderful in their own ways and the Doubtful Sound cruise was an all time highlight. Of course we were frustrated at not being able to stay longer and do more, but your help in focusing us on the areas we did cover was invaluable. Please feel free to use us as a reference, and we hope to be back there in the not too distant future. "
Richard, USA, February 2010
"We would be very happy to recommend Leanne at Experience New Zealand Travel, for the itinerary planning, accurate instructions and personalised guidance. Leanne helped to make this an outstanding and worry-free holiday."
Andrew and Susan, UK, February 2010
"Experience New Zealand made the overwhelming task of researching and planning a trip to New Zealand a breeze. Every detail was planned to perfection. All of the activities and accommodations were reserved after a thorough assessment of our preferences was submitted. Our expectations were exceeded on every level. We simply could not have done it without the local knowledge that Leanne provided. Thank you for making every moment of our New Zealand trip completely unforgettable! "
Sue and Joe, USA, January 2010
"I don't know how we found Experience New Zealand but it was meant to be. Kim Dixson took a few random interests and crafted the perfect itinerary for our second Honeymoon. She found unique accommodations in amazing locations with fantastic hosts. She prearranged great activities which made travel easy. We were so grateful for the documentation containing all the information we needed to enjoy a flawless trip. The recommendations and travel tips helped us build complete days with all the little things between all the big things. We think our vacation was better than anyone we've known who's ever been to New Zealand."
Brad and Sherry, USA, January 2010
"I highly recommend using Experience New Zealand. They planned the perfect honeymoon for us and tailored our interests to it perfectly. We had the trip of a lifetime!"
Mike and Lauren, USA, January 2010
"I would like to said thank you to AATKINGS and Shannon. It was a wonderful 14 days tour. During the process of research for the New Zealand tour, Shannon had provided valid information about this tour. She patiently explained every doubt that I had. The tour manager and the coach driver have their professional skills on their jobs. AATKINGS has a well planned and well organised itinerary. We were truly enjoyed the 14 days tour. I would recommend to my friends and relatives in future.
Amelie, Malaysia, October 2016, who travelled with AAT Kings
"The trip was wonderful! Bridgette was the first link, who arranged the tour which was practically problem free. She were very prompt in answering all my queries and arranging everything for us. The hotels were good and the dinners which were included in the tour were really good, dinner at the Langham Hotel, dinner at the Maori village and lunch at the farm, to name a few. Each trip was better than the last. The tour director, Mark was exceptional and we were blessed with very good weather. I really enjoyed New Zealand and have already recommended AAT Kings to my friends who are interested.
Beena and Vijayan, India, March 2016, who travelled with AAT Kings
"Excellent and outstanding Service! If you have any doubts, fears, questions about booking a New Zealand Experience, use this brilliant site / people and feel reassured your trip will be amazing and stress free, allowing you to fully enjoy the breath taking and mind blowing adventures and experiences New Zealand has to offer. These people know their stuff and we got the feeling they wanted us to share and be a part of their country and culture. We would not hesitate to use Experience New Zealand again and we will certainly recommend.
Steve and Alison, Spain, February 2016, who travelled with Moatrek
"The 18-day tour was a perfect length of time to see many of New Zealand's highlights. I particularly enjoyed the small group and the lunches we had in private residences. Our guide Richard was excellent; he was upbeat and had a great personality, and he was very knowledgeable about NZ and was flexible (as much as he could be) with our group if we wanted to make slight modifications to the schedule. We had positive experiences each and every day. NZ is a beautiful country and I hope to get back one day to see areas of the country that I missed on this first trip.
Susan, USA, February 2016, who travelled with Moatrek
"Highly experienced staff led to excellent tour and travel choices which resulted in a holiday of a lifetime. Thank you, Bridgette.
Christine and Alan, UK, January 2016, who travelled with Grand Pacific Tours
"My tour, 19 day Grand Pacific was wonderful! It was well organized and I saw so much of the country. I was not disappointed in any way and would consider a coach tour again after this first tour experience. It was very relaxing with everything arranged for you and yet some free time. Having meals together brought the group together and by the end we felt like we were saying goodbye to friends.
Gwenda, Canada, January 2016, who travelled with Grand Pacific Tours
"Although we did not get to meet Bridgette when we arrived in New Zealand, she was very responsive from the very first e-mail to her. Thereafter responded to all my enquiries promptly. She arranged for 14 days New Zealand Panorama (both south and north island) operated by Grand Pacific Tours which best suited our request. We toured from 5th to 18th of November. My husband and I had a good time and enjoyed every minute of the tour. Would definitely recommend family and friends to go through Experience New Zealand.
Preema and Ramachandran, Malaysia, November 2015, who travelled with Grand Pacific Tours
"Experience New Zealand took our travel plans very seriously from start to finish. Budget, time, preferences were all taken
into consideration. Options with these preferences were considered. After tour selection, Experience kept us to the date on pertinent
details. We really appreciated the personalized service our agent gave us.
Tim and Margaret, USA, October 2015, who travelled with AAT Kings
"It's a lovely and wonderful trip for me.
Yi Ying, Taiwan, April 2015, who travelled with AAT Kings
"For anyone considering doing a tour of NZ - I would highly recommend Grand Pacific Tours. The coach was extremely comfortable, the accommodation was quality and the meals were exceptional. All persons involved in the process from booking to leaving were very helpful and happy to accommodate us in any way possible. This was my first bus tour and for a first experience it was amazing. Thank you Grand Pacific Tours and Experience New Zealand.
Debbie, Australia, April 2015, who travelled with Grand Pacific Tours
"I googled and by chance was lead to the Experience New Zealand web site. It had all the information I needed to make an informed choice with my holiday. I am so glad I used this site. I would totally recommend it. The holiday I chose turned out to be one of the best I have experienced in my entire life! Love Love Loved It. Totally recommend!
Denise, Australia, April 2015, who travelled with Grand Pacific Tours
"Shannon Buchanan was courteous, helpful, and above all seemed to genuinely care that we were properly taken care of. We decided to book a "Hiking New Zealand" vacation which ended up being a truly amazing way to see the many aspects of the New Zealand wilderness. Shannon took care of the hotel bookings before and after the hiking tour, the booking for the hiking tour itself (including the equipment we would need), and even had a Plan B ready in case the plans for the Hiking Tour fell through. We would highly recommend Experience New Zealand Travel, Hiking New Zealand, and Shannon Buchanan for anybody considering visiting New Zealand.
Nate and Lydia, USA, March 2015, who travelled with Hiking New Zealand
"Good tour for a short time period, we felt like we saw and did a lot in the week we had.
John and Kerry, South Africa, March 2015, who travelled with AAT Kings
"Experience New Zealand answered all my questions and set me up on a once in a lifetime trip. I highly recommend them for any future travelling prospects.
Todd, USA, February 2015, who travelled with Flying Kiwi
"If you haven't been to NZ yet, go!! The scenery is stunning and the people friendly and they speak the same language except with a funny accent. I found dealing with Experience New Zealand easy and would recommend using their services.
Christine, Australia, February 2015, who travelled with Grand Pacific Tours
"My wife and I have just completed a wonderful "Southern Spectacular" Tour with AAT Kings travelling from Christchurch to Christchurch in a clockwise direction (Tour Reference ZCQRZ1404/01C15a).
We booked this through the Experience New Zealand website and have truly been impressed by the efficiency, courtesy and the caring attitude demonstrated by Bridgette Jowett in handling all our questions in such an easy manner. No question was too difficult to be answered and were answered in such a polite manner.
We have no hesitation at all in thoroughly recommending Experience New Zealand for any travel arrangements in New Zealand based on our very happy experience.
Ain and Donna, Australia, February 2015, who travelled with AAT Kings
"I really felt I got a flavour of the North Island and we fitted in an amazing amount in 8 days.
Kathleen, Ireland, January 2015, who travelled with AAT Kings
"You guys are so helpful and efficient that I felt so relaxed that everything would go ok and you know what it went fabulous. Many thanks again Bridgette.
Roger and Doris, UK, January 2015, who travelled with AAT Kings
"An excellent company to use for booking our Southern Spectacular trip in New Zealand. It took the stress out of having to find hotels, organise trips when in certain resorts etc. The quality of hotels, food and coach transport were brilliant. It's a holiday we will remember and talk about for many years to come.
Christine and Ron, UK, December 2014, who travelled with AAT Kings
"My New Zealand Southern Spectacular holiday was enjoyable and memorable! Thanks to Shannon Buchanan who is not only duteous and efficient, but also thoughtful and caring. Arrangements for my tour were well prepared to put my mind at ease as I travelled a long way and had to fit in my other itinerary.
Jenny, Hong Kong, December 2014, who travelled with AAT Kings
"Select Experience New Zealand for your holiday experience and you will not be disappointed. We have had a fantastic tour which has met all our expectations of this fabulous country.
Philip and Gillian, USA, December 2014, who travelled with AAT Kings
"This trip for my wife and I was a second honeymoon after being married for 44 years and because our first honeymoon was not very good due to lack of resources in those days. We can only say that it turned out absolutely perfect and cannot find faults in anything at all. We now have some wonderful things to remember for the rest of our lives and are truly grateful to Experience New Zealand Travel and to AAT Kings for such wonderful service. Thank you all very much indeed.
Derek and Maria, Spain, December 2014, who travelled with AAT Kings
"This was my first experience with Flying Kiwi and I highly recommend the company. I could not have covered anywhere near as much of New Zealand and done as many fantastic activities if I travelled independently.
Thank you for a wonderful adventure.
Jane, UK, November 2014, who travelled with Flying Kiwi
"Experience NZ provides service with a personal touch - you feel that they really care about finding you the best tour for your needs. I would certainly use them again should I have the need.
Jenny, South Africa, September 2014, who travelled with AAT Kings
"Very Well organised tour with all details (small or big) taken care of. We had a comfortable, relaxing and wonderful holiday and were able to see the country in depth. Thanks for making our trip so memorable and enjoyable.
Sunil and Bindu, New Zealand, March 2014, who travelled with AAT Kings
"We thoroughly enjoyed the efficiently run tour, which enabled us to gain a great overview of the whole country, whetting the appetite to return one day. The combination of coach, rail and boat travel, with optional flights, added to the variety and enabled us to access parts of the country many Kiwis have yet to see.
Richard and Jane, New Zealand, January 2014, who travelled with Grand Pacific Tours
"Shannon, Sharon and I would like to thank you and Experience New Zealand Travel for our wonderful trip to New Zealand. The tours, sights and accommodations that you recommended all exceeded expectations. Accommodations were conveniently located near the attractions with access to good transportation. But most importantly was your prompt assistance in helping us to get to Milford Sound after the road was closed on the day our AAT tour bus was scheduled to drive in. When it became clear that the flight to Milford on the next day would also be cancelled due to weather, you provided us with the option of using the bus from Queenstown. I had no idea I could take a bus but I am glad we did. The bus ride over was scenic and we had a very informative driver. Had you not recommended the bus, I would be sitting at home right now disappointed that I went all the way to New Zealand and was unable to visit Milford Sound. I feel that the real test of a travel agency is solving a problem when something unexpected goes wrong. You and Experience New Zealand Travel passed that test with flying colors. Our tour director Mark Hockley for the AAT Kings portion of the trip was the best. His commentary was always interesting, educational and most importantly kept us in good spirits. While we knew that he was an experienced guide, the entire group was astounded to find out that this was his first tour with AAT Kings. We had assumed from Mark's knowledge of the area and attention to detail that he had done this tour several times. Our driver Paul was very smooth and made us feel safe during the entire week. I would recommend both Mark and Paul for any of your bookings. Thanks for your help and patience in planning our trip.
Don and Sharon, USA, November 2012, who travelled with AAT Kings
"The major highlight of my month in NZ!! We had a great small group. Felt very personalized to what we all wanted to do. Justin our guide was fantastic. Very smoothly run. So glad I did this trip and saw the northland. Highly highly recommend.
Shelly, New Zealand, October 2012, who travelled with Hiking New Zealand
"First class tour. The Tour manager (Marty Paranihi) was excellent, had an encyclopedic knowledge of New Zealand and was very informative with his commentary, and with daily bulletins of excursions. He had good humour, kept us entertained with quizzes etc and made for an extremely enjoyable tour. AAT Kings is clearly a very professional tour company and had assembled an interesting and varied tour. Generally the accommodation was very good (although the hotel room at Fox Glacier was cramped). We particularly liked the Skyline/gondola restaurant in Queenstown."
Paul and Maureen, UK, February 2012, who travelled with AAT Kings
"Hi Helen, I was actually meaning to sending you an email to thank you for organising the tour for my parents. They are full of praise for the whole experience. They thought that the tour was great value for money, covered all the places they hoped to visit and the accommodation was excellent. They also commented that the tour guide Ngaire was brilliant (very knowledgeable with a great sense of humour). They would certainly recommend the tour to other people. Thank you again for your assistance, and communication to ensure that everything ran smoothly."
Alison, New Zealand, January 2012, who travelled with AAT Kings
"Our time spent in NZ is unforgettable thanks to your company. Your support was very prompt and extremely helpful which enabled us to have a magical time in NZ with a faultless motor home."
Richard, Switzerland, February 2015