What We Do
Experience New Zealand Travel has been creating customised self-drive itineraries for more than 16 years. We understand that packaged holidays are not to everyone's taste and everyone has different interests and styles when it comes to travelling. A customised itinerary is the only way to ensure you get the holiday you want to have rather than an already pre-packaged holiday that has no flexibility. Our expert team will work closely with you to design and book the perfect holiday, that's 100% customised to your preferences.
"Planning a big vacation half a world away can be a daunting task. I was hesitant at first working with a travel agency in a foreign country, all via email, not knowing if they were a reputable company. We invested a considerable amount of money in this trip and there was always a little bit of doubt and uncertainty that it would all come together as planned. When we arrived at our Auckland hotel, we had a very large packet of information waiting for us, and any remaining doubt about Experience New Zealand melted away. The packet was amazing; it had all of our booking confirmations and payment vouchers, an incredibly detailed itinerary including recommended restaurants, additional activities, directions, and when to call to confirm our bookings, a driving map of New Zealand with recommended routes, our ferry tickets, and additional helpful information. There was also a very large envelope full of activity brochures for all the areas we were visiting. Everything was so professional, organized and detailed. All of our accommodations were just amazing, with very pleasant surprises along the way. I cannot say enough about Experience New Zealand; Rachel Strahl was our agent and she was very attentive, professional, helpful, and a pleasure to work with. Our 3-week trip was absolutely perfect in every way; I’m already thinking of our next trip and will not hesitate to contact Experience New Zealand again."
Jennifer and Raymond, USA, February 2016
The internet is full of information on New Zealand, with everyone giving their opinions on what is best to see and do. All of this information can be very confusing and can take a lot of time to sort through to find the information which is relevant to you. Our job is to simplify the planning and booking process, making sure that your entire journey from dream, to experience to memory is stress free and exciting. As locals right here in New Zealand we visit the accommodations and do the activities we recommend. This ensures that we offer the best possible experiences to our clients and you don't need to worry about the quality of your holiday. Another benefit of working with a local agent is that we can offer the best on the ground support. If you have any questions while in New Zealand or in the rare circumstance something goes wrong we're here to help. We are in the same time zone and can be contacted by phone (including an emergency after hours number) or email to assist you as required. By having everything pre-booked you don't need to worry about little extra costs which can add up fast during a holiday. All you need to do is followed our detailed instructions, hand over your pre-paid vouchers and have a great time, easy as!
The process of getting your own customised itinerary is much easier than you think. It starts with you giving us as much information as possible around your travel dates, travelling style, accommodation and activity preferences, along with any other information you think we need to know. The easiest way to provide us with this information, is to fill in our itinerary planning form. We will then put together a proposal itinerary and quote for you which outlines information on every location, accommodation and activity we think is a good match for you. We'll take your feedback on board, changing anything that doesn't work for you and once it's all perfect we'll make all of your bookings. A final itinerary will be provided to you approximately one month prior to your arrival in New Zealand. Your final itinerary will include all of the details you need to have an amazing holiday in New Zealand, including all of your booking numbers, check in and check out times and driving notes so you don't miss any amazing sights when driving between locations. A hard copy of your itinerary will be included in your travel documents which you will collect on arrival (usually from the rental car company). Your travel documents will also include all of your pre-paid vouchers, brochures and other bits and pieces.
It's much easier to drive in New Zealand than most people think however we encourage all visitors to look at the DriveSafe website so that they are familiar with our road rules before arriving.